Comment by geraldcombs
5 months ago
Well, crap. The domain and site are still fairly new, so maybe that's the issue? Is there anyone here from Palo Alto that can take a look?
5 months ago
Well, crap. The domain and site are still fairly new, so maybe that's the issue? Is there anyone here from Palo Alto that can take a look?
Going through their URL filtering site and requesting a recategorization is the best option for now, unless someone from the company sees it.
https://urlfiltering.paloaltonetworks.com/
Done. We've been upgraded from medium-risk "grayware" to low-risk "generally do not contain content that is useful to the end user" which is technically better, I suppose.
Update: We're now Low-Risk / Computer-and-Internet-Info.