Comment by geraldcombs
10 months ago
Well, crap. The domain and site are still fairly new, so maybe that's the issue? Is there anyone here from Palo Alto that can take a look?
10 months ago
Well, crap. The domain and site are still fairly new, so maybe that's the issue? Is there anyone here from Palo Alto that can take a look?
Going through their URL filtering site and requesting a recategorization is the best option for now, unless someone from the company sees it.
https://urlfiltering.paloaltonetworks.com/
Done. We've been upgraded from medium-risk "grayware" to low-risk "generally do not contain content that is useful to the end user" which is technically better, I suppose.
Update: We're now Low-Risk / Computer-and-Internet-Info.