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Comment by legitster

3 months ago

Everyone is going to make this about money or unions or etc, but my employer briefly worked with some ATC employee groups and I can tell you exactly why they are short staffed:

- The FAA has strict hiring requirements. You have to be mentally and physically capable, and by their own admission less than 10% of applicants are qualified for the job. https://www.faa.gov/air-traffic-controller-qualifications

- The training and onboarding process is incredibly long, and turnover is high

- The fundamentals and technology of the job have not changed in decades, despite air traffic exploding in recent years

- Most people are just not capable of the amount of stress and risk associated with the job

- Seriously, it's a really freaking stressful job

I would argue an ATC employee is worth every penny, but I also don't think there is a magical amount of money where you are going to suddenly double your pool of candidates willing to do this kind of work. These people are already very well compensated, and at a certain point you are just going to be cannibalizing other talent pools.

The real need is new and modern technology that automates much of the mistake-prone, human-centric tasks. But nobody wants to risk introducing changes to such a fragile system.

Everything you have listed above could be solved with money.

Only 10% of applicants are physically and mentally qualified? Sounds like you need more applicants? Want to attract more applicants? Offer more compensation.

The training and onboarding is incredibly long? Sounds like a doctor? Do you know why people go through the pain of becoming a doctor? Because they make a lot of money when they get through the other side.

Technology hasn't changed is a political problem due to lack of... money. There isn't an issue with new technology, there's an issue with the government refusing to invest in upgrading the technology. Canada doesn't have this issue and they're far smaller than the US.

Too much stress? I bet if you paid people so much money that they could work for 10 years and then either retire to a lower paying job, or retire entirely, people would deal with it.

I do absolutely, 100% think that this is a problem that can easily be solved with money.

I also think our politicians will flounder around making excuses about how the problem is unsolvable because it doesn't directly help their chances of re-election.

The first time a plane goes down carrying a dozen congress critters and their families, you can bet there will magically be money in the banana stand.

  • There are plenty of jobs that you can't pay people enough money to want to do.

    The notion that if you just pay enough, people who are otherwise qualified will do anything, is amazingly reductive. It's a super US-centric view, and not surprisingly, it does not have an amazing history of working out (especially compared to other mechanisms).

    Given the people in question have good other options, why would they do this, even if you paid more?

    In fact - plenty of smart people will take pay cuts for better qualify of life.

    Example: Plenty of folks take pay cuts to work remotely from places they like more, and because they find it a better quality of life.

    Not everyone is money driven, and the assumption that here is that the intersection of "money driven, capable of doing this job, etc" is large enough that increasing the amount of money will make the result larger.

    It's totally non-obvious this is true.

    • Why not at least try to pay people more? Everyone gives exactly your argument without ever trying to raise the base salary for new hires and give existing workers a boost in pay.

      You can't say it doesn't work until you've raised the median salary in the field and observed the effect. Managers and bean counters aren't willing to do this so it will never happen.

      1 reply →

    • All salient things being equal, which pretty much have to be the case for ATC (it will always have very high demands), adding more compensation will get more applicants.

      Do you have other ideas on what constraints can be relaxed?

    • > Plenty of folks take pay cuts to work remotely

      Pay cuts are not important; profit is! If I get paid 100 less, and spend 90 less because of no commuting, I'm gaining more than before.

      7 replies →

    • > There are plenty of jobs that you can't pay people enough money to want to do.

      This is true for individuals.

      With a sample size large enough, the probability that no one will be up for it given the increased pay, is extremely low, tending to zero.

      2 replies →

    • > There are plenty of jobs that you can't pay people enough money to want to do.

      Would you mind listing 2 or 3 examples? All the jobs that I do not want to do that I can think of, are actually poorly compensated.

    • I'm from the US, and the ATC problem is in the US, so a US-centric view is completely in play.

      Plenty of people in the US have finical goals, and providing them a means to more quickly reach their goals will motivate them. Will you convince everyone to apply to a job with more pay? No, but you really just need to convince a few more qualified people.

    • > In fact – plenty of [smart] people will take pay cuts for better qualify of life.

      Yep, I dropped to a 4-day week prorated (so a 20% cut, a little less if you consider that changed my position with respect to tax boundaries, for 20% less work) a while back, to deal with family health issues and my own burn-out. As things are fixing up I'm considering keeping to this routine despite the fact the extra money would be useful – the extra time is _very_ nice too.

      [Not sure how far into “smart” territory I'd be considered though :)]

      3 replies →

    • > not surprisingly, it does not have an amazing history of working out (especially compared to other mechanisms).

      So, you're claiming that there's empirical evidence that supports your claim. Please link it.

    • >why would they do this, even if you paid more?

      The complaints in the article were all about too many hours. More pay, more workers, less hours.

      I didn't see anything about not liking the job. At least not in the article.

    • > There are plenty of jobs that you can't pay people enough money to want to do.

      If you think that, you aren't considering paying them enough money.

      > Given the people in question have good other options, why would they do this, even if you paid more?

      You ain't thinking about offering them enough money. Enough money means as much as it takes to make your offer better than any other option they have.

      > In fact - plenty of smart people will take pay cuts for better qualify of life.

      True, but also the same people will take quality of life cuts if you offer enough money.

      Also, in general, the best way to improve one's quality of life is... through more money.

      > Example: Plenty of folks take pay cuts to work remotely from places they like more, and because they find it a better quality of life.

      Counterexample: add four zeros to the salary offered, and watch how many of them won't be happy to uproot and move with their whole family to your location within 24 hours.

      > Not everyone is money driven, and the assumption that here is that the intersection of "money driven, capable of doing this job, etc" is large enough that increasing the amount of money will make the result larger.

      This assumption is sound in theory and almost always true in practice, it's just rarely attempted, because you need to spend money, which people absolutely hate.

      Almost all cases of skilled staff shortage can be solved with multiplying the payment by 2-10x (and convincing people you mean it - at the 10x end, people may start having doubts, precisely because it's so uncommon to see). Do that, and you'll have your competitors' staff jumping ship, and a wave of skilled applicants from abroad, committed to relocate if you let them. If the market for the skill is growing and you're able to sustain the pay bump, people will retrain and entrepreneurs will start schools for future candidates.

      And yes, with that much extra money available, other entrepreneurs will try and pitch all kinds of software and hardware that will reduce your need for skilled labor, hoping you pay them instead.

      Of course, 2-10x bump might make the whole endeavor stop making business sense on your end. It's often the case. But in this situation, saying there's shortage of labor is a lie. It's only a shortage at the price you're willing to pay.

      This all just follows the same dynamics everything else in the economy does. If you believe employment is a special case where this doesn't apply, you're still not imagining paying enough money :).

      2 replies →

  • > Want to attract more applicants? Offer more compensation.

    This was already addressed in the original post. Why write in this "spelling it out for you" style when they already addressed it?

    > Do you know why people go through the pain of becoming a doctor? Because they make a lot of money when they get through the other side.

    This is really reductive. There are multiple reasons:

    - very stable employment

    - very prestigious job, and has been for centuries. Conveys authority. Your family can boast that you're a doctor.

    - very interesting tales come out of employment, and your family probably

    - very easy to feel good about being a doctor - directly helping people etc

    Not all of those for everyone, and they no doubt don't all turn out to be the case, but doctors apply for multiple reasons, and many of them aren't in high-paying areas at all. Doctors (in America, which I assume is what you're focusing in on) are paid well partly because they have high expenses in terms of liability insurance.

    • > This was already addressed in the original post. Why write in this "spelling it out for you" style when they already addressed it?

      The supply of labor for a given job is related to the market price of the job. This is literally ECON 101.

      9 replies →

    • New vocabulary, thanks.

      Reductive

      -tending to present a subject or problem in a simplified form, especially one viewed as crude.

    • Doctors dont have interesting tales to tell, nor should have due to things being private by law.

      Stability of employment is something that traffic controllers could have, this is just a question of "working conditions" and solvable by money.

      I really do not see why traffic controller could not feel good about being traffic controller. They do more "life saving" jobs then any of us on hacker news.

      4 replies →

  • > Sounds like a doctor?

    Not disagreeing, but the US also has a doctor shortage for at least a decade that it is seemingly unable to fix.

    • There are multiple reasons for the doctor shortage but it's at least partly intentional. The primary bottleneck on producing new physicians is the number of residency program slots: every year some students graduate with an MD but are unable to practice medicine because they can't get matched to a residency slot (some do get matched the following year). Most residency programs are funded through Medicare and Congress has refused to significantly increase that budget for years. But here's the trick. By limiting the number of doctors they also hold down the cost of Medicare claims. If a Medicare beneficiary can't get an appointment because there are no doctors available then no claim will be generated and the federal government doesn't have to pay anything.

      https://savegme.org/

      8 replies →

    • My simple understanding is that the width of the bottleneck is controlled by existing doctors who are (unfortunately) monetarily motivated to limit the supply of new doctors.

      2 replies →

    • The supply of doctors is limited by the AMA and state MA, to avoid excess doctors = price competition

    • And part of the problem there is that money and profit got introduced in the healthcare system.

      In other countries people become doctors because they want to heal others. Not because they want to become wealthy. In the US doctors spend half of their time haggling with the insurance companies.

    • I mean going to school for 10 years only to be in debt for 100K-300K+ dollars, and not have a good idea of whether you will be able to pay that back... is a massive problem. Most countries don't have this issue, for example. They have an abundance of doctors and engineers, because people who actually want to do those things, are able to pursue those careers without financial investment. We are snubbing an entire generation of people and then acting surprised when the very obvious consequences of those actions start to come back to bite us. Its the definition of insanity.

      13 replies →

  • > Only 10% of applicants are physically and mentally qualified?

    Another way would be investing in education (instead of dismantling it, or mixing it with religion and politics), making it more accessible so more people come out who are better equipped to take on "complex jobs"

    • I don’t think being a good applicant for air traffic control has a lot to do with classical education. It demands a lot of stuff you don’t really need for university, and a lot of experience and education in university won’t make you a better traffic controller.

    • Once upon a time in a country of the Universe some wise leader decided that there should be twice the number of graduates than before, so they made the education more accessible, accepting twice as many people than before. However, one - evil and ugly - department in the unversity was a barrier. They failed much more students than before with their old and ugly exams, so with some convincing they improved their exams reducing the level of expectations and voila, there were much more graduates designing buildings and other critical infrastructures than ever before, everyone lived happily ever after.... ?

  • > Too much stress? I bet if you paid people so much money that they could work for 10 years and then either retire to a lower paying job, or retire entirely, people would deal with it.

    Or pay people enough they can afford to work part time. A stressful job is less stressful if you only have to work 2 days a week.

    • This also applies to doctors and any stressful job really. Long hours compound the stress problems, making the job really unattractive.

    • I suspect this would probably be counterproductive, for a couple reasons. First, you’d be encouraging people to take on a second job with all of their free time, which would lead to more overall stress. But I think you’d also see a reduction in efficiency and overall quality of work when you’re only “practicing” two days a week, especially after five days off. I mean, when I come in to work after a long weekend, I can hardly remember what the hell it is I even do!

  • > Offer more compensation.

    > Too much stress? I bet if you paid people so much money that they could work for 10 years and then either retire to a lower paying job, or retire entirely, people would deal with it.

    I highly doubt that solving the problem with just money will get the right people.

    A high salary becomes the goal in an of itself, and everything else falls to the wayside.

    Do you really care about safety? Applicants may say they do, but only want to retire after 10 years and will lie through their teeth.

    Money is a corrupting factor. I don’t like to take this side of the argument, since I want people to be paid fairly, but there’s something fundamental to seeing unpaid volunteers having the best intentions and most love for their craft

    • Corrupting or motivating? Thin line I’d say.

      The other side of the coin is you won’t get the candidates you want if they can get the same money for less taxing jobs. Game theory 101.

  • > Do you know why people go through the pain of becoming a doctor? Because they make a lot of money when they get through the other side.

    I think the guaranteed respect and admiration that comes from the title is actually a more powerful draw. Don't get me wrong, the money is good, but on par with senior manager in any large tech firm. Doctor is a primal respect that technical roles do not carry.

    You're not getting instant respect from mother in laws and pastors as an ATC.

  • > Too much stress? I bet if you paid people so much money that they could work for 10 years and then either retire to a lower paying job, or retire entirely, people would deal with it.

    Don't underestimate just how high-stress these jobs are and what it does to you. People quit these kinds of jobs for 2 reasons

      1) They can't deal with the stress mentally, or don't want to.
    
      2) They were not smart enough to choose option 1 and their body just physically gives up and they are no longer capable of performing their job as an ATC.
    

    I know someone who is now legally handicapped because her lungs don't function properly anymore due to the stress and was forced to retire early.

  • > Too much stress?

    Not just that, but having a shortage means each ATC does more work which is inherently stressful.

    • This is the same problem doctors have, which pushes a lot of people away from the profession. It's a self-reinforcing problem.

  • Sure, let's have FAA reject qualified ATC applicants because they answered "science" as their worst subject in high school and/or "history" in college. (The core crux of Brigida vs FAA 2015 lawsuit)

    Or the passive visual skin color test (Brigida vs Buttigieg 2021 lawsuit).

    That'll be about 4,120 qualified ATC applicants that won't be coming back: would you come back if a sizable class-action award is forthcoming?

    If that was the plan (to lock up and away FAA ATCs, to inflate supply-demand, that's a shrewd economic move, but I don't think so).

  • i dont think offering more compensation solves the problem.

    the people you might want mignt

    1. always have a better option elsewhere and if your raise the offer, competitors will offer something even higher instead, beyond the pittances the government is willing to spend 2. never be willing to take on the job as specified - huge responsibility and risk of killing people, with long hours and no recognition 3. never finds out that the pay is high - nobody talks about it, or sells its existence as an option. 4. doesnt have a parent in the business to teach them what to do

    raising the payment seems to fail a lot, even though its suggested naively all the time as the solution to all labour problems.

    alternatives might be to increase outreach, immigration, enslaved prison workers, stronger unions to make the job more like what people are willing to work, etc

    • Of course it solves the problem. People will prevaricate and blow a ton of money in so many ways before they acknowledge the easiest fix.

      The extra expenses will also encourage actual fixes to the system like better automation or whatever to reduce costs.

  • > Everything you have listed above could be solved with money.

    Except that when money was on the table, Reagan fired them. ATC is remote from most people's day-to-day awareness unless planes hit each other, but medical help that's held back is really in-your-face.

    Granted, that's decades in the past. No way anyone would jump in and try to gut the public service like that today [1].

    [1] sarky.

  • > Everything you have listed could be solved with money.

    No that's actually not true. Government jobs are soul crushing. The way the bureaucracy works, its all about social standing, politics, and seniority. In these jobs you trade your sanity for money, and they have a long reputation for being just like this which is why few ever apply.

    No reasonably average intelligence person is going to do that unless they are absolutely desperate. Its a dead end job.

  • > Too much stress? I bet if you paid people so much money that they could work for 10 years and then either retire to a lower paying job, or retire entirely, people would deal with it.

    I feel like this could be counterproductive. If people retire after 10 years instead of after 30 years, you now have to hire 3x the amount of people over time.

  • RE "...The first time a plane goes down carrying a dozen congress critters and ...."

    Is it realized it almost happened in the recent helicopter / aeroplane crash. As it was said the helicopter was used for moving VIPS ....

  • I don't honestly think that technology is meaningfully downstream of money. A startup or hobbyist can build something that costs Google several million dollars in a weekend. Most of these systems are complex, but not as complex as e.g. an operating system.

    But upgrading technology requires government administrative capacity. That's generally cheaper than outsourcing technology development to third parties, but does require a commitment to try to understand the thing you're managing.

    Politicians don't hire competent administrators because they believe that building a solution yourself and buying a solution from a contractor are basically equivalent, which anyone on this website can tell you is not true. This is an easier problem to solve than most think, but it's not trivial. And it's really hard when you have clowns like Elon Musk purposefully destroying institutional knowledge for no good reason.

    • > A startup or hobbyist can build something that costs Google several million dollars in a weekend.

      They genuinely cant. They can make a sorta kinda prototype of something that costs Google several million dollars.

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  • with more money you will attract greedy people and greedy is contradictory with being responsible

  • Paying too much can be counterproductive, if the job is demanding, people don't find it inherently rewarding, and most people are not qualified for it. If you earn enough to retire after 10 years, you also earn enough to feel financially secure after 3 years, quit, and find a better job.

  • > Technology hasn't changed is a political problem due to lack of... money.

    Tell me you haven’t worked in aerospace without telling me you haven’t worked in aerospace. There is plenty of money sunk into all corners of the field but progress is slow because the risk of change is lives lost. At some point, the risk of not changing means more lives lost… and that’s when things will change.

    • > There is plenty of money sunk into all corners of the field but progress is slow

      … because of mismanagement, just like other large software rewrites that you are probably familiar with.

      It’s the same problem - updating a complex system - except there’s no other vendor you can switch to.

      1 reply →

  • Sorry. But people in general do not choose to study medicine because they can make a lot of money after the study.

    I have had some experience with family, girl friends, friends and med-students. And it was definitely not the primary reason any one of them chose that path.

    I don’t think money is a strong enough single motivator for med-school or any other long term hard study/job.

> I would argue an ATC employee is worth every penny, but I also don't think there is a magical amount of money where you are going to suddenly double your pool of candidates willing to do this kind of work. These people are already very well compensated, and at a certain point you are just going to be cannibalizing other talent pools.

It wouldn't happen overnight, but surely if ATC had a similar compensation reputation as, say, investment banking, we wouldn't have the pipeline problem that we do now. Surely banks don't have a problem finding young, quick thinking minds to put through their pressure factories. I don't think the ATC candidate pool is currently even close to the limit of people who could take the stress and do the work. Offer controllers starting salaries of $1M/yr and see how things start to change.

Your point in the other thread about marketing the job to teenagers is also good. I wouldn't be surprised if most of the people interested in ATC aren't already "aviation adjacent" to some degree (ex-military, family are pilots, and so on)

  • I think you're simplifying the frame far too much here. My wife works in medicine as an ENT surgeon. There is an ENT surgeon position open in a rural hospital outside of fresno CA that pays 1.1M dollars/year, or about 2.5-3x the salary a large hospital in a major metro would pay for the work. The position has been unfilled for 4 years. As best I can tell, the two main reasons the job goes unfilled are a combination of (1) it has a stressful call schedule and (2) its in an remote and undesirable location. ATC jobs have a wide geographic distribution. You need ATC at the commercial airports in Klamath Falls OR and Elmira NY and these are places people are generally moving away from, not moving into because they are run down and have low opportunity and general prevalence of rural poverty. Paying more money doesn't automagically fill these roles, and there is an upper limit to how much you can pay someone and have it be a net benefit.

    • > There is an ENT surgeon position open in a rural hospital outside of fresno CA that pays 1.1M dollars/year

      while 1.1m/yr sounds like a lot, it isn't the right number to consider. The right number is the difference between this job, and a similar job else where that has better facilities/amenities and comfort. If said surgeons who would qualify could've gotten a similar job in a major city for a similar amount of money, they might prefer it there (near family/friends, amenities etc).

      So how much _over_ the typical pay is the 1.1m/yr salary offered?

      3 replies →

  • part of the problem is the structural problems caused by high turnover are themselves causing high turnover. people can't take vacation, people need to work 6 days 12 hours a week.

    there is also the issue of location. where applicants are and where controllers are needed is often two distinct circles and once you throw relocation into remote areas into the mix it becomes really unattractive.

    • And not allowing people to take anxiety meds is nuts. Some of those meds seem perfect for this job, putting you in a very mellow, but focused state.

      7 replies →

  • I think this is a naive way of looking at the problem. People that start working in banks, generally do that as a starting point. ATC is the end of the road for that career.

    Working in a bank is the start of a quite lucrative career, working as an ATC is the end.

    Indeed, we can offer more money to ATC, but there is not a lot, progression wise.

    Honestly, how would a junior ATC look like, compared with a senior?

  • The million dollar salary thing is compelling. I would certainly switch careers from ML engineering for a million bucks of cash comp, especially in a low CoL location :) Also, the "30 years old" thing mentioned in the GP seems excessive, surely if they were really desperate to staff up, they could loosen that age limit.

    • My own experience tells me that past 30 years old my thinking is slightly slower in the form of slightly longer reaction times, and slightly longer time to recall specific facts. This hardly matters in my current job but perhaps ATC would be different. Perhaps they are taking that into account.

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  • It's a different kind of pressure. Lives aren't on the line making trades, not like air travel. This lends to a different type of stress.

    Losing millions for your boss, losing your job != killing hundreds with a single mistake made in seconds.

    • Yeah, the closest I ever came to life-critical software was payroll projects.

      I discovered by accident that people will notice a one-cent change in their paycheck.

  • > at a certain point you are just going to be cannibalizing other talent pools

    The mass of unemployed CS grads?

> I also don't think there is a magical amount of money where you are going to suddenly double your pool of candidates willing to do this kind of work.

There would be more people interested in aviation choosing to be ATC than a pilot if our pay matched that of major airline pilots.

There are people going through the training and then quiting when they realize that can't get an opening in their hometown because that spot is reserved for a random person one week behind them in the FAA academy, and the pay won't make it worth moving away from their family.

There are more examples, and appropriate pay would fix most of them.

(Opinions are my own and not necessarily that of the FAA.)

  • > at a certain point you are just going to be cannibalizing other talent pools

    I don't think any sane person would be against raising ATC wages. But to refer back to my post, the situation might be different if it there were not also a massive pilot shortage as well! If these two pools of talent mostly overlap raising wages on one will probably just pull from the other.

    It's probably a combination of raising wages and putting more money into recruiting teenagers considering vocational programs.

    • Because we are an aged society, with such an incredibly low birth rate, this will only get worse.

      There are only so many competent people in our society, and that talent pool is being spread thin across all sectors of society which require such candidates.

      There are looming doctor shortages, too. Professionals of all stripes.

      4 replies →

  • Ofcourse it would. Capitalism is all about dealing with shortages in exchange for money.

    So clearly someone just doesn't want to pay up.

    • I think there’s a catch, which is lag time. Even under pure capitalism, if the market doesn’t believe the money will last, prospects aren’t going to risk their careers given the training lead time required.

      In the US, ATC are federal employees, aren’t they? So they are regularly furloughed, too. In the current political climate, facing the wrath of politicians doesn’t seem that unlikely, either.

      The US has form in this area, too: https://en.wikipedia.org/wiki/1981_Professional_Air_Traffic_...

      Even if the federal government were to “pay up”, they cannot be relied upon to honor favorable contract terms since they also have the ability to change the law.

      1 reply →

> some ATC employee groups and I can tell you exactly why they are short staffed: > - The FAA has strict hiring requirements.

So what happened? Why did the FAA upend a stable hiring process, undercut the CTI schools it had established to train its workforce, and throw the plans of thousands of eager would-be air traffic controllers into disarray?

https://www.tracingwoodgrains.com/p/the-full-story-of-the-fa...

  • That was quite the rabbit hole. Thanks for sharing.

    • One of the interesting aspects is that organizations with strict hiring requirements have to have deep supply chains in order to meet those requirements. Its always interesting to read an account that describes these otherwise unknown-to-me subcultures.

I'm an air traffic controller at a core 30 airport and I firmly believe that many but not all of the issues we face can be fixed by increasing compensation. Namely mandatory 6 day work weeks, high attrition, and burnout.

  • Maybe occasional free pizza, casual Friday's, and an employee of the month plaque would help?

    • I know your comment is a joke, but we already have that more-or-less.

      I'm getting close to doxxing myself, so without getting into specifics... controllers often bring in food to share, and we dress pretty casually every day. There used to be a professional dress code years ago, but that was negotiated out by the union.

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    > about money

Some light Googling tells me that median pay is about 100K to 120K USD per year. Most people here would say that is not outstanding for such highly skilled work.

Why don't other highly developed countries have the same issues finding employees? You never read about "ATC hiring crisis" in other countries. Why only the US?

    > The real need is new and modern technology that automates much of the mistake-prone, human-centric tasks. But nobody wants to risk introducing changes to such a fragile system.

This sounds like a Catch-22. The current system is "fragile", but so fragile that we cannot improve it with new technology? This argument reads like a tautology. Repeating my previous point, why don't we hear the same about ATC systems in other highly developed nations/regions (Japan, Korea, EU, Canada, AU/NZ, etc.)?

The link that shared is excellent. When I looked under the medical requirements area, and section "Eye", I see:

    > Applicants must demonstrate distant and near vision of 20/20 or better in each eye separately. The use of bifocal contact lenses for the correction of near vision is unacceptable.

Is it possible to get a job without 20/20 near vision?

  • "Why don't other highly developed countries have the same issues finding employees?"

    Baumol effects. Our economy is incredible, extremely high productivity along with full employment. Its why we have ordering kiosks at fast food restaurants, pay 225k for bucee's managers and 20 dollars/hour to flip burgers at fast food restaurants. ATC is a low productivity growth job, technology hasn't increased the number of planes or amount of airspace one ATC can manage. As other jobs and sectors of the economy improve in productivity, people migrate to those sectors from low productivity sectors like ATC because on average high productivity sectors can pay more. The salaries of ATCs rise because there is more competition for the limited pool so you end up paying more but getting the same or worse outcomes over time.

    •     > technology hasn't increased the number of planes or amount of airspace one ATC can manage
      

      As I understand, the primary limiting factor for airport runway throughput (arrivals and departures) is wake turbulence from the engines. I remember, as a kid in the 80s/90s, that there were some accidents related to smaller planes taking off into the wake of larger planes. I am pretty sure that regular passenger jets (say, A320/B737+) are limited to one takeoff every 2 mins from a runway. (Or it might be 1 min.) That said, improving ATC technology might help to reduce delays and maximise runway throughput.

      Loosely related: I cannot remember the website now, but someone posted here in the last 3 years an insane website that showed (visually!) the new approaches to London Heathrow Airport (world's busiest two runway airport). It was batshit crazy. I am sure they spent months designing the new approaches. It looked like multiple DNA helix'es where planes circle to wait for landing slots.

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    • > technology hasn't increased the number of planes or amount of airspace one ATC can manage

      which should put pressure on the entity managing the ATC to increase an ATC's productivity via tech. And yet this hasn't happened. So why is that?

      I say at a guess, that capitalism isn't working for the entity that manages ATC, because that entity is immune to the pressures of capitalism - ala, federal gov't doesn't care that these ATC isn't as "profitable".

      In a scenario where different ATC zones are managed by separate, private entities that are looking to make a profit (e.g., the higher number planes in a single ATC zone, the more they profit) would spend to improve ATC's individual capacity.

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  • > You never read about "ATC hiring crisis" in other countries. Why only the US?

    The UK has a controller hiring/retention problem at the moment, too. The less lucrative airports keep losing controllers to the bigger players and can’t replace them. Periods of service reduction are common.

    • To add to this - it's just generally not a very interesting story internationally, so naturally we would, even if it were an exactly equal problem in every country, hear about it from the US most and UK secondarily due to our reading English-language sites like HN. If the polish media were constantly talking about about lack of ATCs in Poland, would we ever notice?

I've toured a couple of ATC towers recently and my impression was they were surprisingly low tech. A tech upgrade seems like the most viable solution at this point. There are processes for writing and testing software and hardware for environments such as this, but the government needs to be willing to make the investment.

  • The general problem here is that we need to do something about the government contracting process. It has been thoroughly captured by large government contractors who do mediocre work for enormous sums of money while excluding anyone who could do better from the process through corruption and red tape.

    Which in turn means that important systems become frozen in time because upgrade attempts become boondoggles that can't meet requirements until they're so far over budget they get canceled, or never attempted.

    One of the major problems that should be fixed immediately is that the government pays for code to be written but then doesn't own it, which makes them dependent on the contractor for maintenance. Instead they should be using open source software and, when custom code is necessary, requiring it to be released into the public domain, both for the benefit of the public (who might then be able to submit improvements to the code they're required to use!) and so that maintenance can be done by someone other than the original contractor.

    • You touch on an interesting idea. Imagine if there is a "USA ATC Github" open-source repo. As a consultant, you bid on maintenance of the repo and get repo ownership privilege in exchange for your contract. Now you are paid to contribute to the repo for the duration of the contract. The public gets to see if you are worth your fee. If your contract ends, ownership revoked and handed to the next consultant.

      The obvious downside to this is that hardening code becomes a potential large amount of effort/overhead that could normally be concealed behind binaries and proprietary code.

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    • A lot of this is also driven by the government insisting on every modernization effort covering every issue, and then changing their mind when they learn that it will take 10 years it upgrade, so they spend 2 years of requirements gathering to get ~6 months of upgrades, which is basically enough to keep things barely maintained...

  • * the voters need to be willing to not scream bloody murder if long term ATC investment raises taxes or airfares by $0.01

  • If anything tech upgrades could potentially just make the job less stressful for current traffic controllers - which might end up (long term) with big benefits for everyone.

  • The government is making that investment. Upgrading the legacy system will take decades regardless of how much money they spend.

    https://www.faa.gov/nextgen

    • A big problem with US air traffic control is that you have the regulator regulating themselves. The USA is one of the few countries where the regulator also provides the ATC service. In comparison to Canada, the US government run air traffic control is noticeably less productive and more expensive.

      The first proposal to break out the regulation of air traffic control with the provision of the air traffic control was done by the Clinton administration. Support since then has been bipartisan and opposition has also been from members of both parties for various reasons. (I read somewhere that one of the biggest long time opponents of breaking out the air traffic control has been the associations of owners of private jets as they currently pay about 1% of the cost of ATC, but are closer to 10% of the flights in major airports. In reality, owners of private jets can likely afford to pay a more proportional percentage of the costs they impose on the system.)

> "The fundamentals and technology of the job have not changed in decades, despite air traffic exploding in recent years"

Isn't this, ultimately, the real problem? Improved technology with radically more automation would both improve safety and reduce workload on controllers.

What's really needed is some sort of "next-generation ATC" moonshot project. But of course, in such a safety-critical and risk-averse domain, generational improvement is really hard to do. You certainly can't "move fast and break things", so how do you prevent such a project getting bogged down in development hell?

  • SpaceX moved fast, broke things, and still did pretty well on their safety-critical Dragon program, all things considered.

    But SpaceX is solving a simpler problem because it’s a greenfield program (aside from docking with ISS, but there’s a spec and they implemented it). ATC involves interactions with the entire existing enormous worldwide fleet of aircraft and pilots.

    All that being said, a system that allocates certain volumes of airspace to aircraft and alerts aircraft if they are on a trajectory likely to encroach on someone else’s allocated airspace seems doable and maybe even doable in a backwards compatible way. But this, by itself, would not meaningfully increase capacity.

    And I agree this is silly and unfortunate. SFO, for example, has two parallel runways, and airplanes can only land simultaneously on them if visibility is very good. Surely modern GNSS plus radio (which can do time-of-flight and direction measurements with modern technology!) plus inertial measurement could let a cooperating pair of planes maintain appropriate separation and land simultaneously, safely, with zero visibility, even under conditions of active attack by a hostile system. But that would require a kind of competence and cooperation between the government and vendors that does not currently exist.

Thanks for the link, I was curious if I'd be a candidate and it turns out I was eliminated by the very first qualification:

"must have 20/20 vision in each eye, no contacts"

This will be more and more of a bottleneck as time goes on; growing up in-doors and looking at computer screens all day will increase nearsightedness.

  •     > must have 20/20 vision in each eye, no contacts
    

    The page doesn't say that. It says:

        > Applicants must demonstrate distant and near vision of 20/20 or better in each eye separately. The use of bifocal contact lenses for the correction of near vision is unacceptable.
    

    Some light Googling will tell you that glasses or contact lenses to fix distant or near vision are fine.

Government is not immune to the economics of things. There is an opportunity cost for everything.

Government has historically been far behind the pay scale curve for things like this, but that isn't the main driver of people not going into these fields.

There is a huge talent pool that simply will not apply for Government jobs. That is because the work environment is toxic. A special kind of parasite that walks upright on two legs rears its head where everything is about standing, and seniority, rather than production and results, and DEI is a big part of that.

The restrictions are also very high, for any G-man job. Government jobs have gotten the worst reputation, because quite literally any good person doing those jobs eventually trades their sanity for them. Its filled with personal cost.

It also doesn't help matters that the government actually created these problems to begin with. If you don't know what I'm talking about google the 1981 Reagan ATC strike, and how Reagan broke the backs of the ATC union labor movement overnight.

The system is fragile because its centralized. Single points of failure, and front of line blocking are some of the worst types of problems to deal with in highly complex systems because they often are not obvious except to the people whose job it is to design resiliency into the system.

There's a class action of about 900 people who were rejected based on the FAA prioritizing diversity in ATC hiring. That would be a good place to start hiring new people.

  • Do you have a source? Because that doesn't pass the smell test to me.

    If they're hiring 10 people and have 20 good, qualified applicants then sure, maybe diversity efforts would mean that a straight white man gets overlooked.

    But we're talking about the context of them complaining that they can't hire enough people, and absolutely no diversity program anywhere is saying "well we need to hire people, and there aren't any good applicants left except those who don't tick diversity boxes, but still let's not bother hiring them". It really doesn't make sense at all unless those 900 people actually weren't good enough applicants and are wrongly believing that diversity is the reason.

I might get absolutely destroyed for this but here goes. We have video games like Fortnite that can handle collision detection across a hundred players with bullets flying everywhere. Is it that much of a stretch to use similar technology and things like text to speech to help air traffic controllers do a better job? Genuinely curious about the technology advances in this space and if I am completely naive about the challenges presented.

  • > I am completely naive about the challenges presented.

    The problem isn't collision detection or predicting movement. They're not a bunch of particles on simple ballistic trajectories. They're powered objects traveling in a turbulent and difficult to predict medium. In emergency conditions they can turn from a powered vehicle to an unpowered one. They can need to land immediately when flight worthiness changes in flight. A situation on the ground can make landings unsafe or impossible and an aircraft needs to diverted disrupting traffic at another airport.

    Automating ATC works until one or more exceptional conditions arises. Then it's completely unsuitable and everyone from pilots to ATC need to work against the happy path automation to keep people alive.

    • Known exceptional conditions can all be modeled and simulated preemptively. Like on each position update, for each plane, what does the overall situation look like if it needs to all of a sudden make an emergency landing.

      (and just to be clear, no I'm not talking the "AI" genie but rather straightforward search algorithms that enforce the needed invariants)

    • Aircraft work within an envelope. You can model what a max speed/min speed max/climb min climb/ trajectory is and work that in. It's a solvable problem. Aircraft can't go from 200-0 knots or 0-200 knots instantly etc

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    • This is a general objection to AI responding to real world events in general : "What if something unexpected happens?" It comes up in self driving as well. Things like "What if something suddenly appears in the middle of the road" or "Can it drive in snow conditions with zero visibility?

      My question is, how do you know that in general human beings respond better to unexpected or very complex / difficult situations than an automated system would? Yes, human beings can improvise, but automated systems can have reaction times more than an order of magnitude faster than that of even the quickest humans.

      I'd like to see some statistics on the opposing hypothesis : How good are humans, really, when encountering unexpected situations? Do they compare better with automated systems in general?

      Here's a competing hypothesis: An automated system can incorporate training data based on every recorded incident that has ever happened. Unless a situation is so unexpected that it has literally never happened in the history of aviation, an AI system can have an example of how to handle that scenario. Is it really true that the average human operator would beat this system in safety and reliability? How many humans know how to respond to every rare situation that has ever happened? It's at least possible that the AI does better on average.

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    • Air traffic control is almost 100 years old now. Unusual things happen, yes... but unpredictable ones do not. Ever. No conceivable emergency in ATC cannot be handled by a machine following a procedure, if it could be handled by people following the same procedure.

      Just another perplexing case of humans insisting on doing a robot's job for no good reason.

  • > We have video games like Fortnite that can handle collision detection across a hundred players with bullets flying everywhere.

    With Fortnite, Epic pushes one update and a week later virtually every gamer has the update for free. And when an update goes bad, or the game goes down, usually nobody dies.

    With aviation? Lifecycles there are measured in decades, and the changes needed for new control systems in an existing aircraft can be so huge that the entire aircraft needs a new certification. Hell if you want and can acquire such a thing, you can fly aircraft that's over a century old. Many avionics systems still in use today fundamentally date back to shortly after WW2 - VOR/DME for example is 1950s technology.

    For tower control systems, you'd need a system that's capable of dealing with very very old aircraft, military aircraft that doesn't even have transponders activated a lot of the time, aircraft that don't have transponders at all (e.g. ultralights), has well defined interfaces with other systems (regional/national/continental/oceanic control zones)...

    Oh and someone has to pay for all of that.

    • How many ancient aircraft are there? What would be the cost of upgrading them, as compared to the cost of training more ATCs, and having them burn out and leave in a few years?

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  • TCAS exists. It doesn't always work and of course not all aircraft have it.

    Everyone likes to imagine the controller has a screen with perfect information on it. They do not. Especially when light aircraft are involved.

  • Fortnite is a closed system, everything controlled by one company. ATC is not.

    But yes, presumably there is scope for improved tools.

  • I work on ATC software in another country. In my experience the biggest hurdle is the way the software is being developed and sold. ATC authorities and service providers buy these systems as a product but they don't have the code. Developers of the products (people like me) constantly have to maintain different versions deployed all around the world for different areas or countries or service providers. And there are hundreds of different systems working in parallel for no reason. For example there is an airport with 5 runways here and they installed a specific software just to monitor the speed and altitude of the planes taking off from this runway. They already have 5 different survelliance monitors feeding this info as well as direct view from the tower. Every new software now also has to consider and integrate with this specific system and many like it.

Assuming all you’ve said is true, why doesn’t every country have an ATC shortage?

> cannibalizing other talent pools

If we accidentally paid ATCs so much that it ate into the investment banking or high frequency trading talent pools I think we’d still be ok

  • but what if it ate into a doctor or surgeon's talent pool instead?

    • Investment banking and HFT certainly eat into the surgeon talent pool but I’ve never heard anyone say we should pay investment bankers less as a result.

> but I also don't think there is a magical amount of money where you are going to suddenly double your pool of candidates willing to do this kind of work

There is an iron law of nature that, hiring is never a problem of shortages, just insufficient pay. If you don't pay them enough they will get a job doing something that pays more and/or has better working conditions.

Labor isn't any more immune to market forces than any other good. The only people who are qualified for the job and willing to do it for cheap are the ones on the right side of the bell curve. Pay moves that bell curve and exposes more of it.

If job is too stressful since people get overloaded, simply add more people and adjust structure so that it actually delivers more throughput. It doesn't scale linearly, but it doesn't need to, this is not some rock bottom budget service but simply a security monopoly.

The goal here shouldn't be to have a small set of brilliant people-machines that perform always 100% under various stress and understaffing, the goal is to have a larger set of good workers that are easily replaceable (ie if they call in sick, have accident or other sudden events).

Money and probably just a mild change of approach how such team is created and maintained. If you pay those folks more than lawyers and doctors, then many of those and other high performers will apply for such job. Also it would be one of the more moral high paying jobs out there.

Given how much is constantly at stake money and people wise its still peanuts, feel free to take away 10% budget from completely useless airport security ala TSA - here literally everybody would win (apart from security folks, but those jobs are crap and they hate it AFAIK)

> - The FAA has strict hiring requirements. You have to be mentally and physically capable, and by their own admission less than 10% of applicants are qualified for the job. https://www.faa.gov/air-traffic-controller-qualifications

This stands out to me:

> Be under the age of 31

> Applicants must demonstrate distant and near vision of 20/20 or better in each eye separately. The use of bifocal contact lenses for the correction of near vision is unacceptable.

This almost seems like a catch-22 give than approx most adults (80%+) will experience presbyopia by their mid-40s. So even if you're a qualified candidate, you've likely only got 10-15 years max before you are disqualified.

More broadly, I suspect some of these vision requirements could be reconsidered in the face of improved display technology and UX improvements (e.g. accommodations for certain forms of partial colorblindness).

I still don't know why radar does not detect aircraft on a collision course.

Why technology still does not track every airplane at the airport and flag runway incursions.

Why there still are not cameras constantly recording flight ops at the airport. Why are we relying on accidental dash cam recordings?

Why the cockpit voice recorder still does not record video.

  • Radar sweeps, it takes time to get back, it takes time to relay information and it takes time to respond. When you have aircraft moving at hundreds of miles an hour crossing in close proximity the trajectory can change and result in impact before radar can gather data, assess it, make a prediction and relay that information.

    • The radar can make a prediction, and automatically send the warning to the airplanes on a collision course.

      All well within what we can do with radar and computers and radio today.

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  • > Cameras

    You might be interested to know that the video feed (the marketing one at least, not the one for engineers) for the recent boom supersonic flight was just a phone and a starlink in one of the planes following. Things can be done.

    • Oh, I know. Think of the dash cam people have in their cars. The idea that one cannot be installed in the cockpit because of the expense is absurd.

  • there is an insane overhead to any improvement that can be made to these systems.

    • Yes, it's ludicrously expensive to install an hd camera in the tower and point it at the runway, and record in a loop.

      Not.

> - The fundamentals and technology of the job have not changed in decades, despite air traffic exploding in recent years

Ok what's the top-5 list of technology things that need to be changed? finally rolling out the decades-delayed ATCC upgrade (currently delayed to 2032)? real-time transponders? satellite location? using digital radio instead of VHF, for better audio quality? Is https://www.city-journal.org/article/reagan-national-airport... accurate?

(Total ATC salaries are 14,000 ATCs * median salary of $140K = only $1.9bn, so they could certainly hire more and pay higher.)

My uncle did ATC in the soviet military. They were allowed to do 2 hour shifts max. The mental work is so intense that the human brain can only sustain it for a short time.

More money would definitely help.

Becoming a doctor is a long, expensive and arduous process in the US, with a very narrow funnel (much too narrow but that's another topic). But if you make it through residency, you're mostly guaranteed to make good money for the rest of your life (if you don't screw up, etc.)

Start by tripling the ATC salary and see what happens.

Then, reduce ATC hours to reduce stress and errors. That means hiring more people (==higher incentives).

> The training and onboarding process is incredibly long, and turnover is high

The turnover part is usually solved by salaries and working conditions. High turnover is consonance of bad working conditions and low salaries. So, this point can be solved by money.

The other points are just repetition of the same thing - people doing this job must be capable.

If you look at the graph, you'll realize it's a compensation (and housing crisis) issue. Detroit has 100% fill rate. My money is on the real-estate being cheap there. If you are renting a single bedroom for $2500 in Queens, then you need a $100k+ starting salary just to have an average lifestyle.

It's fiction, but for some sense of ATC stress, watch "Pushing Tin": https://en.wikipedia.org/wiki/Pushing_Tin

  • ATC here, I love that documentary :-)

    (Opinions are my own and not necessarily that of the FAA.)

    I have some wild stories, but unfortunately sharing them would dox me.

    The most inaccurate thing though is a transfer CPC (fully-certified controller at their previous facility) plugging in and being able to work without months of training in that area.

    • Obviously you're aware of this, but even swapping areas within a center isn't a plug and play process. Most people have no idea the level of effort required to control, between flight following, separation, LOAs, diversions, weather, and answering "how are the rides today?" or "is higher any smoother?" every 4.7 seconds.

It seems like a good career path for people retiring from commercial aviation. They have been on the other end of ATC and know the gravity of the situation.

Yeah, I think this is one of the most difficult and demanding job in the world.

But my instinct tells me some filters happen too early. Don't know about the US but in France for example you need to be an engineer to become an air controller; and to be an engineer you need to go to prep school; and to go to prep school you need to have majored in physics in high school (not just math).

Which means that, if you choose not to take physics in 11th grade when you're 16, that's it: you will never be an air controller in France, whatever your other motivations or qualities.

But it would seem some personal qualities, like the ability to switch context easily, be resistant to stress (or even enjoying it), etc. should be more relevant to this job than just having studied physics in high school.

There has been a buzz of having "computerized, automated ATC" since, well, forever. It's like the flying car of the aviation world. I don't know if the government still hopes that is "right around the corner" so they don't really want to ramp up hiring. I mean, look ChatGPT can solve math problems already, surely it can funnel planes into an airport... /s

There certainly some automation involved, but not at the level where we can just let the all the people go home and have it take over.

I've dreamed of having an AI model run ATC.

Just train an AI on ATC recordings and other data, maybe throw in some reinforcement learning,and then test it in low-stakes commercial airspace (like a regional airport)

  • What is "low stakes"? This is quite literally life-or-death.

    Also, just FYI -- airports don't hire their own ATC; it's all FAA (or the equivalent wherever you are located.)

  • Sounds good! Maybe you can start a business and have a low-stakes regional airport work with you. I think the main way to do it is as an add-on/assistant for the existing toolset.