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Comment by erinaceousjones

1 year ago

I think it's unfair this comment has been flagged or downvoted or whatever. It's pragmatic information!

The mobile hotspot thing... I have to do that to do anything involving Okta.

For some frustrating reason my IPv4 address, which I pay extra to my ISP to have, has been blocklisted by Okta. A login flow failure in one of the apps work uses triggered my address getting banned indefinitely is my best guess. My works Okta admins don't really understand how to unblock me on their Okta tenancy, and Okta support just directs me back to my local admins (even though it's any okta-using org I'm banned from logging into).

I get that misuse/abuse detection has to do its thing but it's so frustrating when there's basically zero way of a legitimate user from an IP of undoing a ban. My only recourse is to do all my using of okta from another IP.... If I was a legit spammer I wouldn't think twice about switching to another IP from my big pool, probably.

Thank you, I'm a bit surprised people took issue with my comment but I suppose I could have worded it better.

As for your case, I wonder if Okta is relying on an external service like IPQS to get a score, that could explain why they don't really have any control over it.

  • Thankyou! I checked with IPQS and my residential IP had been flagged for being "a proxy". I routinely SSH VPN (sshuttle) into my home network to do things so maybe that's why.