Comment by pmontra
10 months ago
That's when they understand that they have to start fighting their peers and talking with the big boss to get their P1 ticket moved in front of the other P1 tickets.
10 months ago
That's when they understand that they have to start fighting their peers and talking with the big boss to get their P1 ticket moved in front of the other P1 tickets.
Yup, but it gets them out of my hair, and they understand the support guy isn't in a position to wave a magic wand for them. If sales guy wins his fight with the folks in charge and I get time / resources to work on his thing, fine with me.
Otherwise he knows he's 6th in line.
At Symbian defects were classified from P1-P4, with the inevitable shit-fights about adding magic runes to the title so everyone knows that your P1 is more important than theirs.
The day came when, after prolonged hand wringing and with stern observations about great power and great responsibility, the priority could be set to P0. But like any bunch of junkies we came off this new high all too quickly and the P-1 classification arrived, the showstopper of showstoppers.
In hindsight what I most regret is that we stuck with an integer field; we were denied the expressive power of fractionally critical issues.
So? If they succeed (big if), then that ticket is your new priority. Maybe even for good reason, maybe not. But usually you don’t care that much which one you work on first, do you?