Comment by 1propionyl
1 year ago
In general I am a very happy Kagi subscriber, but I have noticed in the past month or so that sometimes my searches (via the Safari extension) just hang. Navigating it kagi.com also hangs.
When I'm in a rush this forces me to fall back to Google which often doesn't provide good results for my queries, which is unfortunate
It generally resolves itself in under a minute, but it is still a mildly irritating availability issue that wasn't present earlier. Maybe something to do with load balancing? No clue.
We haven't heard about this issue before, do you mind reaching out to support@kagi.com with more details so we can debug?
Sure, I'll try to catch it in action and send you something useful.
Just as a data point, I haven't seen this in Safari on desktop or mobile, or in Edge (on my Windows work machine).