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Comment by specialp

4 months ago

Everyone at Amazon (The only company I have seen using it) hated using Chime, and it wasn't at all on the level of competitors. So I think it was just an unsuccessful product.

Every product has its hate, but everyone is rarely true. Personally (no longer at Amazon) I was impressed by Chime. It was simple, but rock solid, handling large calls well. Teams is still worse for me (>9 people display is bad, even in MS Edge, when on Linux). Zoom has a finicky interface.

Early in the pandemic I had to use many different systems as an academic, when lots of different contacts pivoted online in different ways. Chime was the least of my problems; it just worked when many other systems struggled.

I liked the Chime meeting/calendar integration at Amazon that could ring everyone at the start of the meeting, meaning that most meetings started promptly.

  • I was also at Amazon (AWS ProServe) we also hated Chime. AWS internally moved to Slack and only used Chime to schedule customer calls.

    • that's pretty funny. I had no idea Amazon had their own product in this space until my company did an engagement with ProServe.

Slack huddles use chime under the hood.