Comment by specialp
2 days ago
Everyone at Amazon (The only company I have seen using it) hated using Chime, and it wasn't at all on the level of competitors. So I think it was just an unsuccessful product.
2 days ago
Everyone at Amazon (The only company I have seen using it) hated using Chime, and it wasn't at all on the level of competitors. So I think it was just an unsuccessful product.
Every product has its hate, but everyone is rarely true. Personally (no longer at Amazon) I was impressed by Chime. It was simple, but rock solid, handling large calls well. Teams is still worse for me (>9 people display is bad, even in MS Edge, when on Linux). Zoom has a finicky interface.
Early in the pandemic I had to use many different systems as an academic, when lots of different contacts pivoted online in different ways. Chime was the least of my problems; it just worked when many other systems struggled.
I liked the Chime meeting/calendar integration at Amazon that could ring everyone at the start of the meeting, meaning that most meetings started promptly.
I was also at Amazon (AWS ProServe) we also hated Chime. AWS internally moved to Slack and only used Chime to schedule customer calls.
that's pretty funny. I had no idea Amazon had their own product in this space until my company did an engagement with ProServe.
Slack huddles use chime under the hood.
According to current press releases, the Chime SDK isn't going away just the Chime service sold directly to customers.
> Note: This does not impact the availability of the Amazon Chime SDK service.
https://aws.amazon.com/blogs/messaging-and-targeting/update-...
I could not find a reliable source for this. Got a link?
Right on slack's webpage.
https://slack.com/blog/news/slack-aws-drive-development-agil...
Unofficially, this agreement happened at the same time Amazon started using slack internally
https://aws.amazon.com/blogs/business-productivity/customers...
So, what are AWS TAMs going to use to have meetings with customers? Chime was really awful.
First thing I thought of as well. Every time I go to join an AWS call, in my head I'm thinking "oh, right. ugh."
Hopefully they just adopt Zoom and not something even more obscure.
Allegedly, along with Microsoft 365 (my condolences to them) https://www.businessinsider.com/amazon-zoom-main-meeting-app...
On the other hand, at Amazon, people I know like Chime. Sad its going away.
i had to use it when amazon was a client of my employer and it was hot garbage in my opinion