The founder is doing his job in asking customers for feedback. Useful customers will say things like “it would be useful if this integrated with intuit payroll because none of your competitors do that and I really need it”. Useless noncustomer haters will say “how is this different than 90 other tools” and then walk away feeling smug that they “showed” some naive founder the error of their ways. (And most often go back to not building or launching their own business just cutting down and discouraging others).
The founder is doing his job in asking customers for feedback. Useful customers will say things like “it would be useful if this integrated with intuit payroll because none of your competitors do that and I really need it”. Useless noncustomer haters will say “how is this different than 90 other tools” and then walk away feeling smug that they “showed” some naive founder the error of their ways. (And most often go back to not building or launching their own business just cutting down and discouraging others).
Be useful.