Comment by danskeren
5 months ago
A bit off topic but I wanted to let you know that anthropic is currently in violation of EU Directive 98/6/EC:
> The selling price and the unit price must be indicated in an unambiguous, easily identifiable and clearly legible manner for all products offered by traders to consumers (i.e. the final price should include value added tax and all other taxes).
I wanted to see what the annual plan would cost as it was just displaying €170+VAT, and when I clicked the upgrade button to find out (I checked everywhere on the page) then I was automatically subscribed without any confirmation and without ever seeing the final price before the transaction was completed.
You can stuff up your EU directives up your nose, like your bottle caps when you try to drink from a European bottle
The bottle caps are a joke, but how can anyone in their right mind be against transparent pricing?
You think it's acceptable that a company say the price is €170+vat and then after the transaction is complete they inform you that the actual price was €206.50?
No, not OK. In this case, the recourse in the US is simple- contact the company, and when refused a refund, cancel the charge in your credit card wit a couple of simple clicks in the app.