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Comment by jessriedel

1 month ago

Tweaks like you describe are exactly what I think are doomed. The problem isn’t some small wording in the law that we just need to adjust. The problem is that (1) info request of complicated systems by their nature require good-faith coordination by both inquirer and respondent but (2) the agency responding to the FAOI request is incentivized to obstruct. This is why legal discovery is such a nightmare and so inefficient.

“Punish people for not being helpful enough” is a bad way to get them to be helpful.

>“Punish people for not being helpful enough” is a bad way to get them to be helpful.

That's the reality every vendor rep's job exists in and most of them are quite helpful.

  • I mean this is a long conversation but the major differences are: (1) agencies are mostly incentivized to do other stuff and (2) it's hard to objectively assess helpfulness per se rather than sales.