Comment by don-code
4 months ago
While I doubt they'd find it - the SOP for issues with these modems must just be to replace them with a new one - something tells me Comcast wouldn't look kindly on physically modifying rental equipment.
4 months ago
While I doubt they'd find it - the SOP for issues with these modems must just be to replace them with a new one - something tells me Comcast wouldn't look kindly on physically modifying rental equipment.
I'm not sure how NOW handles replacements, but the modem has a label saying "This is customer owned equipment and should not be collected or swapped by Comcast personnel, unless within warranty repair."
The FAQ says "your NOW Internet Gateway comes with a 90-day warranty" so perhaps they'd care somewhat about mods within the first 90 days.