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Comment by vel0city

4 days ago

> You can always return games you played under 2 hours no questions asked.

Within 14 days.

14 days is pretty much standard cool off window for lots of services.

If you havent played game at all most likely Steam will just accept return in much wider return window especially if there some new sale has started making game much cheaper or something.

Also if for some reason game was compatible with your platform (Linux, Mac) there are cases where Valve refunded money years after due to developers breaking compatibility.

PS: Yeah in the beginning Valve was certainly forced into implementing return policy by authorities, but today their return policy is one of the best of all software distribution platforms.

  • > If you havent played game at all most likely Steam will just accept return in much wider return window

    I believe late refund requests are forwarded to the publisher for them to judge.

  • I don't disagree it's generous compared to alternatives and nice it's written into a standard, but it's not the "always" alluded to in the above poster's comment. There are limits other than just play time.