Comment by lolinder

I find that FreeTaxUSA has a much better interface than TurboTax. They don't play games with fake loading screens needlessly making you wait (when we both know that the math involved takes just a few CPU cycles) and make the whole experience much easier with fewer upsells, but the biggest deal for me is that they're far more transparent about how everything maps to the underlying documents.

TurboTax wants you to be scared of the tax forms, so they make it really hard to see what it is that you're actually doing and signing. FreeTaxUSA actively encourages you to look at and understand the forms you're filling out and signing at every step of the way. After a few years with them I actually feel that I could fill out my taxes by hand, but I don't want to because their interface is a genuine improvement on the tax forms, as opposed to TurboTax's which is very much not.

My understanding of the tax code has shot up dramatically since switching to them, and I feel much safer submitting taxes now than I ever did with TurboTax because I understand every single line I submitted.