Comment by IshKebab
1 day ago
I don't think so. By that argument why do they have a spam filter? You spending time filtering spam means more ad revenue for them!
Clearly that's nonsense. They want you to use Gmail because they want you to stay in the Google ecosystem and if you switch to a competitor they won't get any money at all. The reason they don't have AI to categorise your emails is that LLMs that can do it are extremely new and still relatively unreliable. It will happen. In fact it already did happen with Inbox, and I think normal gmail had promotion filtering for a while.
It’s a balance. You don’t want spam to be too much so that the product becomes useless, but you also want to let “promotions” in because they bring in money. If you haven’t noticed, they always tweak these settings. In last few years, you’ll notice more “promotions” in your primary inbox than there used to be. One of the reasons is increasing revenue.
It’s the same reason you see an ad on Facebook after every couple of posts. But you will neither see a constant stream of ads nor a completely ad free experience.
I get what you are trying to say, but no spam filter means no users at all. Not a valid comparison in the slightest.