Comment by apical_dendrite

I worked at a FAANG company that was not Meta. I'm not going to defend everything they did, but the culture was set up in such a way that people at all levels of the organization considered how their decisions would impact customers, and they had some sense of obligation to question harmful decisions.

Afterwards, I went to a startup, and the company leadership was shockingly callous about doing things that would harm customers. Some lower-level people spoke up about it, but nobody in a leadership position seemed to want to hear it.