It really depends. The model for a smartphone app is that the app is eventually abandoned, leaves behind old platforms, or just drops previously-owned functionality when the business needs to make a few more dollars. If you can do EVERYTHING outside of the app I suppose it's not so bad, but if you rely on the app for basic functionality you're absolutely setting yourself up for failure in the future.
I'm kind of excited by their App idea. They don't have an infotainment, speakers, etc. You can just use your phone + their app + bluetooth speaker.
It really depends. The model for a smartphone app is that the app is eventually abandoned, leaves behind old platforms, or just drops previously-owned functionality when the business needs to make a few more dollars. If you can do EVERYTHING outside of the app I suppose it's not so bad, but if you rely on the app for basic functionality you're absolutely setting yourself up for failure in the future.