Comment by Havoc
7 months ago
Yes, for all their A/B testing they could really do with a bit more common sense.
Like why do thumbnails have an invisible overlay that appears on hover over, hijacks the click and takes you to a support page about paid product placement?
I'm clicking on the thumbnail to watch the video not for a jarring detour off the youtube page to a boring help article. Honestly WTF. Maybe the UI designers don't use youtube themselves?
This freakin page:
https://support.google.com/youtube/answer/10588440?nohelpkit...
100%. YouTube is a chapter in a textbook about how to destroy UX.
I actually cancelled my YT Premium sub after this latest change with the thumbnails. I realised it doesn't really offer me that much value, and often using the platform just annoys me.
It's better now, the support page opens in a new tab, so you can close the tab and go back and click on the (right place of the) video thumbnail.
It used to open that page in the same tab you were in. So you press the browser's back button, you get back to the YouTube home page, but now it's shown you different recommendations and the video you wanted to click on is gone, and you've no idea what it was called...