Comment by cheschire

Because of the importance of driving in the US (right or wrong), drivers licenses are used as the primary identification document. It looks like there’s a similar use of the DL in the UK for buying tobacco.

In the US, you need to prove both residency and identity. To prove your identity in the US, many people don’t have passports, so they bring a tranche of documents to the DMV office. To prove residency, we typically bring utility bills, leases, etc. Usually people prefer to go in person so they don’t lose these documents and get feedback if they don’t have the right stuff.

It looks like in the UK, since driving licenses are administered nationally, you don’t have the same patchwork of 50 different organizations with different requirements and rules, and the process is much simpler.

I haven’t been to a DMV for 10 years. I can renew vehicle registration, renew my license, and so on online. When I bought a new car, the dealer handled all DMV stuff like getting plates.

I’m supposed to be due to get a new “enhanced” license that is good for air travel within the US, but I have a number of other documents (passport, global entry) that serve the same purpose so I avoid the DMV as much as possible.

In my state the DMV is probably worse than a checkup at the dentist, but not as bad as a weekend with the in-laws.

In my experience, the DMV (or whatever its called) likes to see you in person for license renewals every so often. Get a new photo, make sure you can see the eye chart.

I've always gone into the DMV when I purchased a vehicle from a private party. In California, it has taken me a couple visits; the first visit with the title and sale documentation, the second with the emissions test documentation that the seller was legally suppossed to provide at the time of the sale but practically, the buyer must provide to register the vehicle. Maybe you can do this by mail, but if you do it in person, you walk out with documents so you can legally drive the car. If you buy a car from a dealer, they take care of this paperwork for you, which used to mean having someone stand in line at the DMV and process a bunch of transactions, but now they can typically do it electronically.

If you move to another state, you need to get a new license and retitle and reregister your car; this usually happens in person, and most states have a requirement to do it in under a month. If your car has a loan, expect multiple trips to get it registered... the first trip will let you know what you need from the finance company; the second will bring that back and get registration; then when you eventually pay off the loan and get the title, you'll need to bring that in so you can get the title issued in your current state.

In the US we don’t have a single DMV, but rather 50 separate DMV’s with varying degrees of efficiency and online capabilities. But in my state most routine things no longer require a physical visit. Licensing is pretty tightly controlled because in the US the card serves as a primary source of identification in the absence of a national ID card.

Remember US has no National ID card. America has 50 states, each state has its own ID and DMV.

Plenty of Americans move states, remember some of our states are reasonably small enough that you might commute to the same NYC job from any of 4 different states. I have a friend who sequentially moved NY->NJ->CT->NY in something like 6 years.

Also I forget why but when I moved WITHIN a state 10 years ago, it required a DMV trip. edit: apparently within NY moving COUNTIES at the time required DMV trip (insane)

Oh and the recent push for "Real ID" enhanced IDs requires a trip to DMV. I've avoided this and just been prepared to fly domestically with my passport.

We have kiosks at grocery stores etc where we can get renew documents and print new license tabs etc, you can also do most things online and receive your new documents in the mail.

You really only need to go there for driving tests (for teenagers or immigrants), completing private vehicle sales, and other odds and ends

What I always found interesting is going there and people arguing with the workers about not having proof of insurance or a clear title etc.

It's different in every state, but mostly it's an outdated stereotype that still sticks around even though it's not really indicative of reality. Most states let you do almost everything online, and when you do have to go in you can usually schedule an appointment and not wait in line at all.

> MOTs (annual vehicle safety tests) happen at any local garage.

Oh, I think we should have that in Croatia, since I'm doing yearly car service at my dealership and than still need to take my car to our national inspection station to get the car certificate renewed. Not sure why can't they organize a system were certified car garages can also inspect the vehicle and notify the Center for Vehicles. Maybe that would allow for more cheating but it's not like inspection stations employees are currently immune to taking a small bribe to overlook minor issues during the inspection.

As a fellow Brit I’ve always been puzzled by this too.

The DVLA website and online processes are very good. Which is rare to say about a government IT system. I don’t think I’ve ever had any problems for a decade (or two?) dealing with everything driving-related fully online.

I expect since we just have one single system, and a smaller number of possible workflows/situations to cover, it’s easier to create a central online system. In the US, with 50 different variations perhaps it’s a harder problem to solve.

> I've always been confused about what Americans always seem to be doing at the DMV

Getting your car registered in your state of residence, renewing your driver's license, stuff like that. The exact details of the process can vary wildly from state to state, but no matter where you live, it's gonna be a waiting room in a drab government office.

Here in Wisconsin, I got a title for my car, and plates and tags all online. Never stepped foot in the DMV. This is incredibly high tech stuff by state government standards.

You usually don’t. Licenses can be renewed online until you reach a certain age in some states where you have to go in to take an eye test. Car dealers will handle registration. If you buy from a private party you have to go in.

In metropolitan areas that have make you get car inspections like Atlanta, you go to a third party where the price is regulated and they send the results in. You still can do everything on line

Until recently you couldn’t do much online with the government in the US. In Nevada, you can do most of the routine stuff online now, too.

I think it's more than incompetence or accountability sinks; The DMV (and similar offices; Service {Canada, Ontario}, etc) are also the points at which the bureaucratic system of government interfaces with actual people as well. Boundary-layer components in any system are complicated because they have to distill complex input into abstractions understood by the system.

I recently emigrated to Canada from the States and exchanged my US state driver's license for one in my now-home province, but there were a ton of hoops to jump through to add my US driving history to my provincial record. The process seemed to be somewhat exceptional as the supervisor for the DMV-equivalent had to guide the reps I spoke to on how to append the multiple-states-of-history that I had to offer.

That's just a microcosm of what it wakes to distill the complexity of a person's life into pieces of verified information that a government can ingest. That's a lossy, complicated process that relies on both the 'customer' and the agent having a matching mutual understanding of what points of information can be agreed upon or, indeed, offered.

In some cases it's not clear, either; my wife was told initially that she would have to hand over her license from two states ago to update her history, because the province's documentation showed it was still active (despite the fact that our immediately-previous state merrily punched a big VOID hole in it, and that it was expired), but when she returned after digging up her voided license they said they didn't even need to see it. That last bit was possibly 'incompetence'; possibly on the part of the Canadian agency, for not being consistent on if they needed to see the license or not, or the US states, for not being up to date on their record keeping, but again: these are complex systems tryng to maintain consistency. It's reasonable to expect noise.

Starting in four days, you will need, to board a commercial flight in the US or enter a federal government facility, either a passport, an 'enhanced' or 'real ID' driver's license, or one of a small class of alternatives. This has increased the burden on state DMVs, and any resulting deepening of the accountability sink is at least partly due to not doing anything to mitigate a predictable situation.

The DMV is frequently just a case of under resourcing. For the most part, once you get to the counter your business can be handled in a few minutes. It’s the fact that it takes a while to get to the counter that’s the issue.