Comment by hypeatei
12 hours ago
There is no guarantee that an anonymous criminal is going to hold up their end of the agreement. Coinbase has no idea who they're negotiating with or where that data has been shared.
That, and they're reimbursing customers who were tricked.
In addition, paying the ransom would be an open invitation for everybody else to try the same attack, with the net result that all customers are less secure in the long run.