Comment by sgarman
13 hours ago
I tried to reach out to coinbase customer support to see if I was impacted. Once I wasted my time with the AI bot and got a human they were unaware of the breach. I was the first person to inform them about it.
13 hours ago
I tried to reach out to coinbase customer support to see if I was impacted. Once I wasted my time with the AI bot and got a human they were unaware of the breach. I was the first person to inform them about it.
They emailed impacted accounts. Source: I was impacted
I don't believe they did, and I also believe they have known about this issue for a long time, and they should have been required to disclose their mandatory 8k a lot earlier.
What was the title of the email? I got a generic looking email at 7AM EST this morning describing the breach.
Was this the general "Important Notice" email that went out this morning, or something more specific.
The "Important Notice" I got says "This included information related to your account". Also I got an email earlier on April 1 about a breach that sounds very similar if it's not the same one.
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Maybe the actual first person got unlucky with a lazy customer support agent.
You were read "Wow we didnt know about it, you are the first person talking about it to me" script line.