Comment by sgarman
7 months ago
I tried to reach out to coinbase customer support to see if I was impacted. Once I wasted my time with the AI bot and got a human they were unaware of the breach. I was the first person to inform them about it.
7 months ago
I tried to reach out to coinbase customer support to see if I was impacted. Once I wasted my time with the AI bot and got a human they were unaware of the breach. I was the first person to inform them about it.
They emailed impacted accounts. Source: I was impacted
Not sure what to say about that, I had an account with them, but I couldn't verify it, had email, phone and could be some sort of ID scanned - don't remember. Haven't used the account ever since and had nothing there, since January I have been getting regularly calls about my account being "compromised". This leak probably happened way earlier, because there was no way someone knew I had an account there and knew exactly the email I had with them.
I don't believe they did, and I also believe they have known about this issue for a long time, and they should have been required to disclose their mandatory 8k a lot earlier.
Was this the general "Important Notice" email that went out this morning, or something more specific.
The "Important Notice" I got says "This included information related to your account". Also I got an email earlier on April 1 about a breach that sounds very similar if it's not the same one.
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What was the title of the email? I got a generic looking email at 7AM EST this morning describing the breach.
You were read "Wow we didnt know about it, you are the first person talking about it to me" script line.
Maybe the actual first person got unlucky with a lazy customer support agent.