Comment by margorczynski

When it comes to UX I find it that even when it's good it will eventually get broken because the people responsible for it need to come up with new ideas to show they're needed.

I guess the failure doesn't lie so much with the peons (designers, product people, etc.) as with maligned goals, metrics and management. Change for the sake of change and as we know any change when you're near the maximum means it getting worse.