Comment by GuB-42

It is just how we express ourselves. We French are known internationally for complaining a lot, we know it and we even joke about it.

It doesn't mean that nothing gets done (and when it doesn't, it is not usually the reason). We are just not overly enthusiastic about it like Americans tend to be.

A way to see things is that in America, a 5/5 comment is great, 4/5 is acceptable, and anything less is crap. In France, 1/5 is crap, 2/5 is acceptable, and anything more is great. You just have to adjust your scale.