Comment by intended
8 days ago
Verification does not stop harassment or bullying.
It will not stop misinformation either.
Verification is expensive and hard, and currently completely spoof-able. How will a Reddit community verify an ID? In person?
If Reddit itself verifies IDs, then nations across the world will start asking for those IDs and Reddit will have to furnish them.
The key is „decentralized“ and „chain of trust“. An ID provider does actual identification in person first, maybe collects some biometrics. An online community trusts the ID provider and just asks the necessary questions. A foreign government may force this online community to provide only the data it owns, i.e. the flag „true“ in „verification_completed“ column of the database, maybe an uuid of the person at the ID provider. How does it protect from harassment and bullying? It provides means to address them legally, because court will be able to get real identity of the criminal and the platform can just ban the real person for life, no new registrations and nicknames. Initially this may result in a surge of moderation requests, but eventually it will become less and less as people learn the new rules.
As for misinformation, as long as all actors are known and are real people, they should be allowed to speak. It’s not good to be a flood of fakes.
Digital IDs are always spoofable, and frankly it seems the only option now is to go for something like meeting someone in the physical world to verify who they are. This is the realm of banks and organizations that can coordinate that much manpower.
And even then, it doesn't stop harassment and bullying. We already know this from facebook, where people's IDs are known. Going for legal redress requires court time and resources to fight the case.
The core of the misinformation doom loop, is when popular misinformation narrative is picked up and amplified by well known personalities. This is crucial in making it a harmful force in our politics.
So having known actors makes very little difference to misinformations gumming up our information markets.
>And even then, it doesn't stop harassment and bullying. We already know this from facebook, where people's IDs are known.
It depends on your privacy settings. If people you don't know can comment on your posts, then they're not really verified (ie, you never accepted a friend request from them). In FB communities limited only to friends, I suspect there is much less bullying or harassment. But that kind of community is hard to create on FB, by design.
>So having known actors makes very little difference to misinformations gumming up our information markets.
If a verified actor can be permanently banned from a platform, then of course that will reduce misinformation on that platform by systematically excluding the originators. That includes people who routinely spread misinformation they receive off-platform.
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As long as misinformation is produced by a real person, it is ok to have it. It is not a job of platforms to combat misinformation. If this becomes a real problem, then politicians aren’t working hard enough and need to be replaced. German political mainstream was too lazy, now we have AfD in double digits challenging the first place on elections. Time to replace that mainstream. Democrats and old-school Republicans in America were too ignorant and lazy, now America has Trump and needs a full reboot to avoid sliding into irrelevance. This is how things always worked historically.
>Verification does not stop harassment or bullying.
>It will not stop misinformation either.
I'm open to any evidence that either statement is true. The rational argument that verification will reduce harrassment, bullying, and misinformation is that the verified perpetrator can be permanently banished from the community for anti-social behavior, whereas an anonymous perpetrator can simply create a new account.
Do you have a rational counter-argument?
>If Reddit itself verifies IDs, then nations across the world will start asking for those IDs and Reddit will have to furnish them.
Every community will have to decide whether the benefits of anonymity outweigh the risks. On the whole, I think anonymity has been a net negative for online community, but I understand that others may disagree. They'll still be free to join anonymous communities. But I suspect that large-scale, verified communities will ultimately be the norm, because for everyday use people will prefer them. Obviously, they work better in countries with healthy, functional liberal democracies.
>Verification does not stop harassment or bullying.
I can say this from experience moderating, as well as research. I'll take the easy case of real world bullying first - people know their bullies here. It does not stop bullying. Attackers tend to target groups/individuals that cannot fight back.
Now you asked for evidence that either statement was true, but then spoke about reducing harassment. These are not the same things. This 2013 paper studied incivility in anonymous and non-anoymous forums [1] . Incivility was lower in the case where identities were exposed, however this did not stop incivility.
The Australian ESafety commisioner has this to say as well: > owever, it is important to note that preventing or limiting anonymity and identity shielding online would not put a stop to all online abuse, and that online abuse and hate speech are not always committed by anonymous or fake account holders. [2]
Now to bring GenAI into the mix - the cost of spoofing a selfie has now gone down quite a bit, if not made it very cheap. Verification of ID will require being able to manually inspect an individual. This means the costs of verification are VERY labor intensive. India has a biometric ID program, and we are talking about efforts on those scales. And even then, it doesn't stop false IDs from being created.
Combining these various points, ditching anonymity would necessitate a large effort in verifying all users, killing off the ability for people to connect on anonymous forums (LGBTQ communities for example) for some reduction in harassment.
This also assumes that people rigorously check your ID when its being used, becuase if there is any gap or loophole, it will be used to create fake IDs to spam, harass or target people.
[1] https://www.researchgate.net/publication/263729295_Virtuous_...
[2] https://www.esafety.gov.au/industry/tech-trends-and-challeng...
> On the whole, I think anonymity has been a net negative for online community, but I understand that others may disagree.
I would like to agree with you, but having moderated content myself - people do not give a shit and will say whatever they want, because they damned well want you to know it.
Take misinformation; I used to think the volume of misinformation was the issue. It turns out that misinformation amplificaiton is more driven by partisan or momentar political needs, than our improved ability to churn out quantities of it.
Verification of identity has to be in person and it can be reliable and secure in general. Many countries in the world have a process and infrastructure for that, they mainly need to open verification API to third parties. BundID in Germany, GosUslugi in Russia, Diia in Ukraine (built with support of USAID!) etc.
That said, anonymity is not necessary condition of a safe environment. Pseudonymity with sufficient protections against disclosure will work just fine. If a platform only knows that there’s a real person behind a nickname and they can reliably hold that person accountable it is enough. They don’t need a name. Just some identifier from identity provider.
As for misinformation, is not a moderation issue and should not be solved by platforms. You cannot and should not suppress political messages, they will find their way. It’s the matter of education and political systems and counter-propaganda. The less efficient are the former, the more efficient is propaganda in general.
>I'll take the easy case of real world bullying first - people know their bullies here. It does not stop bullying. Attackers tend to target groups/individuals that cannot fight back.
But in an online forum where the bully is known and can be banned/blocked permanently, everyone can fight back.
>Now you asked for evidence that either statement was true, but then spoke about reducing harassment. These are not the same things.
Of course there will continue to be harassment on the margins, where people could reasonably disagree about whether it's harassment. But even in those cases, the victims can easily and permanently block any interaction with the harasser. Which removes the gratification that such bad actors seek.
>Incivility was lower in the case where identities were exposed, however this did not stop incivility.
I think we're getting hung up on what 'stop' means in this context. If I have 100 incidences per day of incivility before verification, and only 20/day after, then I've stopped 80 cases/day. Have I stopped all incivility? No, but that was not the intent of my statement. I think it will drastically reduce bullying and misinformation, but there will always be people who come into the new forum and push the envelope. But they won't be able to accumulate, as they are rapidly blocked and eventually banned. The vast majority of misinformation and bullying comes from a small number of repeat offenders. Verification prevents the repetition.
Have you moderated in a verified context, where a banned actor cannot simply create a new account? I feel like there are very few such platforms currently, because as you point out, it's expensive and so for-profit social media prefers anonymity. But if we're all spending a significant part of our lives online, and using these platforms as a source of critical information, it's worth it.
One context where everyone is verified is in a typical business---your fellow employees, once fired, cannot simply create another company email account and start over. And bad apples who behave anti-socially are weeded out. People generally behave civilly to each other. So clearly such a system can and does work, most of us see it on a daily basis.
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