Comment by trollbridge
3 days ago
I operate a small not-for-profit site that has a (very inexpensive) subscription. To avoid this, I do a few things:
- We have a no-questions-asked unlimited refund policy.
- I don't tolerate unverified PayPal buyer purchases. However, if someone tries to buy with one, I activate the subscription, and then contact the buyer via the e-mail/phone number they signed up with, confirm they're a real person, and then send them a PayPal invoice.
- Only subscriptions can be purchased.
- We've configured the flow when using PayPal to not tell the user if a transaction is declined to the maximum extent possible. I.e., the subscription still gets activated and then we call the user to arrange other payment options.
No comments yet
Contribute on Hacker News ↗