The number of times I’d google my problem and find a ticket from 6+ years ago with dozens of users participating in the comments, confirming it’s a consistent, common problem, and not a peep from their devs.
It’s like their public issue tracker only exists to insult their users.
Apple doesn't have this. They're super successful. I hate it! But, clearly that's not an argument most bean counters are going to care about given such successful companies have some of the worst feedback mechanisms.
Apple has one of the most public support community[0]. You can get workarounds for most of the bugs, but never from official devs. Even hours old post has dozens of replies[1].
Gitlab begs to differ.
The number of times I’d google my problem and find a ticket from 6+ years ago with dozens of users participating in the comments, confirming it’s a consistent, common problem, and not a peep from their devs.
It’s like their public issue tracker only exists to insult their users.
Well just look into atlassian issue tracker. It‘s the same for them and sometimes bugs are old enough to drink alcohol.
The sad part is that their cloud services also often don‘t support basic features which their self hosted software offer…
Apple doesn't have this. They're super successful. I hate it! But, clearly that's not an argument most bean counters are going to care about given such successful companies have some of the worst feedback mechanisms.
They are not super successful at fixing bugs.
They are super successful at creating them, though: https://news.ycombinator.com/item?id=38104554
Apple has one of the most public support community[0]. You can get workarounds for most of the bugs, but never from official devs. Even hours old post has dozens of replies[1].
[0]: https://discussions.apple.com/welcome [1]: https://discussions.apple.com/community/macos/sequoia