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Comment by racecar789

3 days ago

I’d sign up for a service that calls a pharmacy on my behalf to refill prescriptions. In certain situations, pharmacies will not list prescriptions on their websites, even though they have the prescriptions on file, which forces the customer to call by phone — a frustrating process.

I do feel bad for pharmacists, their job is challenging in so many ways.

Didn't Google already demo that with Google Duplex? It's not available here so I can't test it, but I think that's exactly the kind of thing duplex was designed to do.

Although, from a risk avoidance point of view, I'd understand if Google wanted to stay as far away from having AI deal with medication as possible. Who knows what it'll do when it starts concocting new information while ordering medicine.