Comment by iFred
2 days ago
SLA contracts, clawbacks, and performance obligations make these pages a bit of a minefield for CSPs. When I was at a top-tier CSP, we had the status page that was public, one that was for a trusted tier of customers, one built for a customer-by-customer basis, and one for internal engineering.
When i worked at a top tier speakeasy, we had a book up front for the man, a book in the back for the boss, a book for the trusted accountants...