Comment by thway15269037

I hate how prevalent it has become and it's getting even worse. One company that is buying our product has enforced SSO in theirs installation, making access_token lifetime of 15 seconds and refresh_token 4 minutes. For those unaware of OIDC/OAuth/SSO terminology, basically it means "if you lost access to internet for 4 minutes, invalidate your session, invalidate everything, make user go to auth, pick up 2fa, input everything...".

It causes incredible amount of stress in end users, who keep spamming us with tickets how our product logs out them every minute, like when they closed laptop for a minute, went from one building to another or when their VPN simply lost connection while they were on a lunch. It's like hundreds tickets per day when normally it's 3-4 per week.

And you can't really do anything about it, because "muh security standards", "we need to pass audit" and whatever.

I actually want to sit down and calculate how much working hours of everyone involved are wasted every single day, day after day, it's completely bonkers.