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Comment by dboreham

2 days ago

Reminds me of my experience trying to understand what SAP actually is. For decades I wondered what sort of magic tech must be in there that allowed their software to be used by thousands of different businesses. Then someone who knew about SAP told me: "oh, no that's not how it works -- what they do is have a fixed schema and tell the customer that they must adopt it".

Epic EMR is the same. But then some hospitals insist on customizing it which causes no end of problems.