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Comment by ndr

2 days ago

You can dispute via your credit card. They'll care quickly enough.

Lyft will ban your account if you issue a chargeback. You’ll get your money back but if you want to continue to use the service this is not a good option.

  • Do it anyway. You get your money back, it costs them more money, and the more they ban people over stuff like this the faster you run shitty companies out of business.

    To do anything else promotes them doing the same thing to you in the future and other people.

    • This is true, but when there's only a couple options in town you have to assess if you're going to need to use that service in the future. That said, I find it a bit strange that it's legal to retaliate for making use of a right afforded to you by law. It would be like taking them to small claims court, winning, and being banned as a result. (Now that I wrote that I'm wondering if it's a thing that happens.)

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    • And soon enough you don't have any apps to use.

      Sometimes you gotta pick your fights. Chargebacks to gatekeepers are the worst because life is long and you will always lose.

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