Comment by Dylan16807
2 days ago
Are you going to provide me a useful service on a regular basis? You're really missing the point here if not.
2 days ago
Are you going to provide me a useful service on a regular basis? You're really missing the point here if not.
The point is a bad one that should be missed. $3 isn't negligible. It isn't usually [0] worth spending $4 to recover, but it is nonetheless money. People can't just arbitrarily charge each other $3 for nothing.
[0] Game theory says sometimes it makes sense to be unreasonable.
It's not arbitrary. It's part of an ongoing relationship that is worth significantly more. That $3 came out of the trust they have with the company. But even though they're wary now, they still have some trust and want to use the service in the future.
Some random guy asking for $3 is a wildly different situation.
It's not about the $3, it's about the relationship.
A close analogy would be Netflix going up $2. If you keep paying that, it doesn't mean you think the money is negligible, and it doesn't mean you would give that money to someone else. And this holds whether Netflix got consent before the increase or scammed you out of it or anything in between; those things affect the decision but they don't change the fundamental nature of it.
The company is valuing the relationship at <$3. In practice there can be no "relationship" with an entity that wilfully steals $3; even in the commercial sense. It is strictly transactional and they're signalling that on any transaction they're willing to cheat you.
You can keep using them if you want. But history has no meaning when dealing with that sort of company.
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