Comment by socalgal2

To be honest I'm afraid to rate low. I suspect I'll get flagged as a bad rater and banned from Uber/Lyft. So, if the ride is bad I just don't rate and don't tip. Even not tipping is scary to me given it's all tracked and they know me as a customer.

Another issue which I wish they'd add and related to rating, every person has a different preference. My preference is a safe driver who obeys traffic laws. Others people preferences are a driver who gets there as fast as possible, even if that means speeding, cutting people off, running red lights, etc... I've recorded drivers regualarly going 15-20 miles over the speed limit.

I wish I could put that preference in to the app and it would tell the driver, "this person will give you a higher rating if you drive safely and don't break any traffic laws". I'm not sure they could put the other "this passenger prefers quick service" without implying things.

Scaryiest Uber/Lyft I've had the driver was checking their stock portfolio on their smartphone while driving.