Comment by joshstrange

Cheap factored in for some but easy of use and reliability were my main reasons for using Lyft/Uber.

Maybe if you lived in a bigger city the taxis were good but I assure you that in Lexington, KY they were terrible. You had to call into a dispatcher, the connection/quality was terrible, they were blunt/rude, and you got a general idea of when someone might show up. I tried once to schedule for 8:45am pick up (I called around 7:30) and someone showed up at 7:45am mad that I wasn't ready. On top of all of that _no one_ took credit card and the drivers were rude and often hard to communicate with.

With Lyft/Uber I could see where my driver was, my destination was already entered, and it was all charged to my card. I cannot stress enough how much better this was and I was happy to see the taxi companies go down in flames.

Uber and Lyft have _many_ problems but they are still leagues ahead of taxis. I recently traveled to Italy and absolutely hated the lack of Uber-like services and the need to use taxis. It felt like going back in time, I was shocked at the state of things there.

Lastly, nothing boils my blood quite like watching the meter all the way to the destination, then the driver pressing some buttons and the total jumping 20-50%. WTH is that? Whatever it is, I hate it.