Comment by mmarian

I haven't tried the service, but I'd like to say that it feels like unnecessary automation. My understanding of screening calls is that they're not really there to handle custom questions; if that were the case, you might as well have the candidate fill an application form. And even if you build an automated solution, the person who answers the call can use an automated solution as well and neutralize the value.

The real reason, in my opinion, is that the caller checks how you answer the questions. ie do you sound like someone who can work well with other people in the team. That's it. And that's something that's hard for an AI to judge.