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Comment by quitit

6 months ago

There is a consequence to shifting to LLMs. Despite Siri's reputation, it is a well used product(1), and despite HN's constant noise, Siri actually works very well for the purposes of controlling other apple devices in ways that I've noticed to be far better than Alexa (the other digital assistant that I regularly use).

Switching that to an LLM-based represents a massive increase in computational requirements without pushing the needle for most requests. While fancy, users don't want to sit and have a verbose ChatGPT style conversation with Siri, they just want the command run and done. So this means any advertised change to Siri will need to be sufficiently large such that Siri could seemingly decode any request with minimal or no follow-up questioning, anything short of this will be largely derided, and face the same backlash as current-era Siri.

At the moment siri answers many trivial requests without the use of an LLM. Yes you can speak to siri with relative terms or needs based requests, e.g. saying "It's dark in here" will result in siri turning on the lights in just the room where the request was made(2), even if other receivers in the house heard the request. It's also smart enough to recognise that if you label a room as something like the "office" but later made a request for the "study", it will prompt if actually meant the "office".

The big caveat here is that Siri's abilities change based on the language selected, non-english languages appear to have less flexibility in the type of request and the syntax used. Another factor is that requests during certain peak periods appear to be handled differently, as if there are fall-back levels of AI smarts at the server level. To get around that new Siri will need to be largely offline, which appears consistent with Apple's new AI strategy of local models for basic tasks and complex requests being sent to private cloud compute.

Like Apple Maps, I anticipate the pile-on to Siri will go on far longer than deserved, but what does seem certain is that change is coming.

(1) Apple have stated that Siri is the most used digital assistant. However I have not found any supporting data for this claim other than Apple's own keynote address where the claim was made.

(2) Requires that rooms are set up in homekit and there are per-room based receivers, such as a homepod in each room.

>> While fancy, users don't want to sit and have a verbose ChatGPT style conversation with Siri, they just want the command run and done.

You're absolutely right! Unfortunately Siri is too dumb for even those most basic tasks. Their ML approach failed and they can't admit it.