Comment by dang

FWIW, that comment looked like an egregious personal attack to me too (and yes I hear you that you're not defending that post! but rather asking a fair question about moderation standards).

If there are comments that are that bad or worse floating around HN, which aren't getting flagged and/or replied to by moderators, we really need to see them. If you can recall where any of them are, and can dig up links, we'd appreciate it. Failing that, if you (or anyone) see cases of this in the future, we'd appreciate a heads-up.

The one thing I can imagine you might be referring to are some of the recent politically charged threads where people were really going after each other. Those are hard to moderate without coming across as taking one political side against another (which we're careful not to, but this is easy to miss when passions are high). But even in those cases we do our best to make sure that the guideline-violating comments get flagged.

I realize you already alluded to this when you say "Yes, I know, you can't see everything," but that really is the only reason why comments of this sort should be going unflagged or unmoderated on HN. There's a lot that we just don't see here—there's far too much for us to read it all, and we rely on users bringing it to our attention.