Comment by epidemian

> You have to focus on the actual products and services which you provide and do a good job at it, not chase after any and every person with an opinion.

But, this story (and the GP comment) is not talking about "any person with an opinion". It's talking about actual ChatGPT users. People who've used ChatGPT as a service, and got false information from it. Even if they were free-tier users (do we even know that?), i think it makes sense for them to have some expectations about the service working somewhat correctly.

And in the concrete case of these LLM chat services, many people do get the impression that the responses they give must be correct, because of how deceptively sure and authoritative they sound, even when inventing pure BS.