← Back to context Comment by injidup 5 days ago I call bullshit. https://help.brilliant.org/en/articles/741701-how-can-i-canc... 3 comments injidup Reply whycome 5 days ago What happens when you click the link in that article?“You can cancel your subscription at any time by clicking the "cancel" button on your subscription settings page, here.“It leads to a 404. With the benefit of the doubt, I’m not logged in — but it shouldn’t lead to a 404. beezlewax 5 days ago Their help says on thing while Their app another. At least that was my experience.They refused to refund me when it was clear I'd tried to cancel.I'd even gotten an onscreen message saying something like "your subscription will be cancelled".
whycome 5 days ago What happens when you click the link in that article?“You can cancel your subscription at any time by clicking the "cancel" button on your subscription settings page, here.“It leads to a 404. With the benefit of the doubt, I’m not logged in — but it shouldn’t lead to a 404.
beezlewax 5 days ago Their help says on thing while Their app another. At least that was my experience.They refused to refund me when it was clear I'd tried to cancel.I'd even gotten an onscreen message saying something like "your subscription will be cancelled".
What happens when you click the link in that article?
“You can cancel your subscription at any time by clicking the "cancel" button on your subscription settings page, here.“
It leads to a 404. With the benefit of the doubt, I’m not logged in — but it shouldn’t lead to a 404.
Their help says on thing while Their app another. At least that was my experience.
They refused to refund me when it was clear I'd tried to cancel.
I'd even gotten an onscreen message saying something like "your subscription will be cancelled".