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Comment by claytongulick

5 days ago

So, you're holding a strong opinion about something that you're completed uneducated about and have no experience with?

ANY software change in a non-hobby business goes through a change process.

One as significant as an entirely new account cancelation flow requires extensive planning, design and testing.

What if you have equipment like a set top box? What if a shipping label needs to be mailed out? What if there are state-by-state regulations that must be complied with? What if you have to issue prorated returns of prepaid subscription fees? What if different accounts have different cancelation terms because of bulk pricing? And a million other things that you have to think about, design for and test.

Of course you can solve all this. But it's certainly not "BS" that it'll take more than 24 hours.

The FTC knew this. They cheated their process to ram through a rule. But you like the rule they tried to cheat to implement, so it's ok then, I guess.