Comment by da_chicken
6 months ago
> The reason why I partially note this as wrong is that even in the 70s people recognized that supersonic travel had real concrete issues with no solution in sight. I don't think LLMs share that characteristic today.
The fundamental problem has already been mentioned: Nobody can figure out how to SELL it. Because few people are buying it.
It's useful for aggregation and summarization of large amounts of text, but it's not trustworthy. A good summary decreases noise and amplifies signal. LLMs don't do that. Without the capability to validate the output, it's not really generating output of lasting value. It's just a slightly better search engine.
It feels like, fundamentally, the primary invention here is teaching computers that it's okay to be wrong as long as you're convincing. That's very useful for propaganda or less savory aspects of business, but it's less useful for actual communication.
> Nobody can figure out how to SELL it. Because few people are buying it.
Just picking one company who basically just does AI, OpenAI. They reported it has 20 million PAID subscribers to ChatGPT. With revenue projected above $12b dollars (https://www.theverge.com/openai/640894/chatgpt-has-hit-20-mi...).
I think what you meant to say is that costs are high so they can't generate large profits. but saying that they can't figure out how to sell it seems absurd. Is it Netflix level of subscribers, no. But there can't be more than a couple of hundred products that have that type of subscription reach.
Ok but isn’t 20 million subscribers out of what, 800 million or 1 billion monthly users or whatever they’re claiming, an absolutely abysmal conversion rate? Especially given that the industry and media have been proclaiming this as somewhere between the internet and the industrial revolution in terms of impact and advancement? Why can they not get more than 3% of users to convert to paying subscribers for such a supposedly world changing technology, even with a massive subsidy?
As another commenter notes, because you get access to a lot of functionality for free. And other providers are also providing free alternatives. The ratio for their free/paid tier is about the same as YouTube's. And like YouTube, it's not that YouTube isn't providing great value, but rather that most people get what they need out of the free tier.
The better question is what if all LLM services stopped providing for free at all -- how many paid users would there then be?
You could say the same of Dropbox. Or Gmail.
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Because they give too much of it away for free? Most casual use fits into the very generous free tier.
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In my companies, AI subscriptions and API access are now the biggest costs after salaries and taxes. Don't know what makes you think these services aren't attracting paid customers?