← Back to context

Comment by 55555

2 months ago

I am in Thailand. Fraud is a much smaller issue because it’s a push-based system. You cannot withdrawal from someone else’s account just by knowing the number, unlike with credit cards.

What about fighting charges? In the US, if I flag a charge on my credit card it's immediately cancelled and they deal with it.

How does that work?

  • They way it works I don't receive a charge like you do with visa, the merchant presents a code, you scan it when your bank app and then the bank app asks if you want to send # of money to [merchant name], if you don't want to pay it then you don't approve the transfer in your app on your phone.

    However after the fact there's less options, I've never gone through

    • Bundling consumer protection with the payment system was always a bad idea. Payments need to be instantaneous and free.

      The returns/refunds can be handled offline by a mutually agreed facilitator that does not have a monopoly on the payment system. You can also have a legal mandate that all internet purchase, for example, should employ such a service, that charges a market fee and is then liable for making fair decisions.

      5 replies →

  • In the Netherlands, possibly more of Europe, you can do a chargeback ("storneren") on automated deductions, which can be used in the case of conflicts, e.g. a company withdrawing money from your account even though you cancelled a subscription.

  • It does not work as seamlessly as CC w.r.t chargebacks.

    What a lot of folks do is they pay for most purchases with UPI but try and ensure there is some kind of "undo" button somewhere for large purchases. If I am making a purchase on a shady website, or making a large purchase, I will pay using CC so that I can chargeback and the CC company will deal with it. However, even if I am buying a laptop or whatever on Amazon, I know that amazon will deal with returns and stuff properly, so I would just UPI it. There is also the matter of credit card offers and points and what not. If there is a good discount then CC is used.

  • Not well is my guess. You best treat it as a cash equivalent, because it's a push method.

  • What happens when it's so easy and people start abusing this system?

    • May be related: Discover refused a charge back from when Walmart sold me invisibly unusable food in a sealed container and was creating bureaucratic hoops to return it. They told me that they blanket deny all charge backs for food.