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Comment by montroser

8 months ago

The author is not contesting that the app experience is better. Yeah, the web experience is worse -- because the product people are treating the entire web presence as a _marketing surface_ for the app. So, the web version is basically an ad for the app. This is true of Reddit, Yelp, and others. How could it not be worse?

It's too bad because it's not like the web is incapable of providing a beautiful ux for those products. But then so why do you think these companies employ massive teams of devs, for Android, and then again for iOS, reimplementing their functionality on every platform? All that to provide you with that sweet extra smooth native "feel", 2% nicer than the web could do? No, it's not for you...

> No, it's not for you...

This is key. Companies pushing apps is not for your benefit. It's so they can further monetize you right under your nose and with your full permission by accepting their EULA. This is just a furtherance of the if you don't pay for the product you are the product.

  • Companies still have to provide value for them to attract users. It's cynical to only look at the value the company gets and ignoring the value users and advertisers get.

    • I argue that this decade shows you do not have to provide value. You capture the market yester-decade and then you can hold the users hostage as you do any and everything to appeal to shareholders and advertisers.

      This is indeed a short term strategy, but tech companies right now are thinking very short term.

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    • Take Reddit, which is one of the few sites mentioned here that I use. At least initially, the value provided is getting rid of the constant prompts to load the site in the Reddit app. Even though I use old.reddit.com, which doesn't have those prompts, there are times when it redirects me to the new website automatically. Does it offer value beyond getting rid of those messages? Perhaps, but I doubt that it is the type of value that I would be looking for.

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> It's too bad because it's not like the web is incapable of providing a beautiful ux for those products.

I’ve never seen a web app I was happy with being a web app. I understand that a lot of people prefer web-based tools but a lot of us cannot stand them and try to get our work out of the browser as much as possible because we dislike the UX of the browser platform.

  • G maps is surprisingly doable. Been using it as a web app for years now whenever my main map app CityMapper fails.

  • How about Google Flights as an example?

    • I’ve never really used Google flights: I tend to buy delta tickets either on my desktop via the website or via the Delta mobile app.

      I prefer the Apple Weather app on desktop and mobile to weather websites, though; and, I prefer the Google Map mobile app to mobile website.

The web is definitely incapable of hacking the speed of light, though. And if you want truly instantaneous search - I mean deterministic, keystroke by keystroke - you have to put your data as close to the customer as possible, ideally right on the same device, ideally right in the same process.

Is this necessary for most commercial projects? Of course not. But many of the programs I consider the nicest to work with today are that way precisely because someone fought back against the call of the network.