Comment by jajuuka
8 months ago
Appeals are not safety nets for false positives. Making online support require a login is extremely common. However there are other methods of communication to get support. Support not calling you back is not a story. Come on now.
Having a bad support experience is not being "beaten down". Talk about hyperbolic. If this is a systemic issue, that could be a story. But why isn't my grandmother's bad experience at Costco story? My friend had to call his ISP to sort a billing mistake. Is that a story now too?
Did your grandmother or friend get their issues resolved? If yes, not a story. If no, then potentially a story if they make enough noise.
But sure, you go right ahead and just roll over and take shitty service and then go ahead and add a tip too while you at it. The rest of will continue to make noise and call a spade a spade. Some of us might even tell them emperor he has no clothes on
[flagged]