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Comment by paulcole

5 days ago

Agree 100%.

This is the difficult conversation template I put together and use:

https://docs.google.com/document/d/1gHyfR0XAc5ehRoqRImV1yAFh...

Great template.

It certainly reflects the process I've gone during some difficult conversations, at least when I did them well. And I've certainly done the other approach where I just dug my trench and they dug theirs; oh lord, is it a terrible approach!