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Comment by _--__--__

2 days ago

For an independent coffee shop specifically, the important question left out is "How are you going to create a welcoming environment that will attract customers without 1) aggressively kicking out the guy who bought one $5 espresso and then sat on his laptop occupying a 4-top table for 5 hours and 2) aggressively kicking out homeless people who try to use your establishment as a substitute for social services not provided by the local government?"

I think that the answer to #2 is you HAVE to aggressively kick out (aggressive) homeless people if you want a welcoming environment.