Comment by baby_souffle

Vlans are table stakes.

Unifi still doesn't have great IPv6 support in 2025 and that's insane for anything that's trying to position itself even remotely near professional grade gear.

It appears to have changed recently but at least around the beginning of covid, you still had to SSH into their gateway/router thing and manually edit a JSON file to configure even basic S/DNAT rules. When the whole selling point of the gear is SPOG MGMT web ui, it's fair to consider "SSH in and edit files" as fighting your gear.

The number of times that I have had accurate, timely, correct, competent support experiences is zero.

The number of times I've been gaslit, lied to, misled or otherwise asked to repeat the same basic diagnostics and troubleshooting that I had already done in the opening ticket message... Is high. Something I would expect from D-Link or any other cheap gear. Not at all acceptable at ubiquity prices.

Speaking of garbage quality support, dead links!

case in point: https://help.ubnt.com/hc/en-us/articles/215458888-UniFi-How-...

That used to be my reference or how to access the config file I needed to edit for basic Nat. Now who knows where that information is. Maybe the way back machine?

I haven't looked inside any of the latest gen 7 access points but I remember not being impressed with there overpriced gen 6 access point using last generation chip from Qualcomm... Which is unacceptable at their prices.

I stand by my point: if you buy their older switching gear, you can get a really good deal. Don't use them for routing unless your needs are relatively straightforward