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Comment by maxbond

2 days ago

I'm curious whether you have ever worked in the service industry?

I have, in the UK. Probably 95% of customers didn't tip. I didn't have any problems with this.

Why?

I was nice to people because that was my job, but when I've travelled to the US I have definitely seen entitled customers treat staff like shit and claiming it's their right because they were tipping.

Tipping as standard should go out the window, it just drives customers to be assholes.

  • I worked in a fast food restaurant here in the States, people tipped but usually not well. I wasn't pressed about it, I was getting a full minimum wage. Entitled customers didn't give me trouble for whatever reason, they seemed to size up my coworkers as softer targets.

    > Why?

    I was just curious about how OP's experience informed their perspective.

    • When visiting the States I have observed on a couple of occasions where a customer shouted at staff and used the threat of withholding a tip as leverage to be unreasonably nasty to wait staff.

      The service industry in the US is awful, and the tipping culture is really toxic. I don't understand those that defend the American approach.

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