Comment by SkyPuncher
1 day ago
It depends on the segment. All of the hardware stores near me have websites that list the exact aisle and bay product is in. They've seemed to figure out it's a competitive disadvantage to make their customers wander.
It's not entirely clear to me if grocers and other retail will end up taking the same route. Grocery service is increasingly move to hands-off (pickup or delivery) and other segments seem to be moving heavily on-line (including gig-delivery). It seems like they'll continue to punish foot traffic while encouraging customers to do online or hands-off buying.
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