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Comment by throwanem

1 day ago

Eh, it's a thousand-dollar Italian statement pen. If the guy doesn't really want to run a Lambo dealership, I get it, and I can see where you might be annoyed to have helped find that out. For those of us with less rarefied tastes, I think things are probably pretty different on a lot of axes, but all it takes to spend money is money.

As I said nearby [1], when I had Decimo trouble, he not only got hold of Pilot to find out they don't sell an OEM o-ring, but after that spent the day back and forth with me via email, making and giving accurate measurements of an intact part, all kinds of things. The end result is still the first pen I reach for all day, every day. I don't know what was really so different between your case and mine, but I doubt it had that much to do with Brian.

[1] https://news.ycombinator.com/item?id=44757775

Oh I wish I got that kind of service. How long ago was this?

  • Oh, just a couple years ago. But it does exemplify the quality of service I've seen since I began shopping with them in 2018.