I estimate that on some days an outage like this could ultimately save some businesses money.
There's a lot of cowboy development going on out there. Why not take this opportunity to talk to your customers for a bit? Make sure you're still building the right things.
I've never worked somewhere I couldn't email a customer as long as the team was CC'd. This is a bit of a circular problem because if you don't get exposed to the customer in some capacity you'll never get good at working with them.
If the business is afraid to let you email the customer, you might need to work on your communications skills and go through some intentional demonstration efforts. For example, "Good morning <boss>, here's a draft of what I think we should send <CTO's name @ customer> regarding their feedback on the last build.".
That's literally all it takes to get into the game. Don't ask for permission to write the draft because then your managers will think it's gonna be this big ordeal and they'll definitely say no.
I estimate that on some days an outage like this could ultimately save some businesses money.
There's a lot of cowboy development going on out there. Why not take this opportunity to talk to your customers for a bit? Make sure you're still building the right things.
At a startup, sure.
At any decently-sized org, the developers are not allowed to talk to customers on their own accord.
I've never worked somewhere I couldn't email a customer as long as the team was CC'd. This is a bit of a circular problem because if you don't get exposed to the customer in some capacity you'll never get good at working with them.
If the business is afraid to let you email the customer, you might need to work on your communications skills and go through some intentional demonstration efforts. For example, "Good morning <boss>, here's a draft of what I think we should send <CTO's name @ customer> regarding their feedback on the last build.".
That's literally all it takes to get into the game. Don't ask for permission to write the draft because then your managers will think it's gonna be this big ordeal and they'll definitely say no.
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> There's a lot of cowboy development going on out there
This has been the case before VCSes existed.
$2000
One MILLION dollars puts pinky to corner of mouth