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Comment by eats_indigo

8 days ago

Given Github's critical role in software engineering delivery, their SLA commitments are really quite poor, perhaps unacceptable.

luckily, git itself works pretty well when there's an outage

sucks for people that use issues/PRs for coordination and had a planning meeting scheduled, though

It is critical for those who choose to use it.

If you deliberately decide to use a system that introduces a single point of failure into a decentralised system, you have to live with the consequences.

From their point of view, unless they start losing paying users over this, they have no incentive to improve. I assume customers are happy with the SLA, otherwise why use Github?